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- Facilitate program increment planning including facilitation of planning readiness through the preparation of planning materials (vision, roadmap, backlogs), event scheduling and event management.
- Facilitate key ceremonies including Scrum of Scrums, release train level retrospectives, quarterly reviews and other meetings as required with both technology and business partners.
- Establish and communicate quarterly and annual calendars for release iterations and planning events.
- Coordinate activities and enable collaboration across all impacted teams/areas.
- Aggregate product team level objectives into release train level objectives and publish them for visibility and transparency.
- Broadly communicate release commitments post planning sessions.
- Combine metrics from product teams to a release train level reporting view.
- Track and report on progress of features mapped against goals and roadmap categories.
- Identify internal and external dependencies that impact work; manage program level risks and dependencies across teams; provide input on resourcing to address critical bottlenecks; escalate and remove impediments.
- Report planning results and feature status to senior management, business owners, product owners and other partners.
- Build, maintain and report high-level program / project and project management maturity, standard methodologies and tools; with an emphasis on moving toward Agile.
- Regular reporting with senior stakeholders globally.
- Work with other technology and business teams/stakeholders to help ensure strategy and execution alignment across the organization.
- Support cross application / department / function release planning, coordination and alignment.
- Plan initiatives working with product managers and product owners across Technology to establish scope, impact, estimates, schedule and dependencies.
- Track progress advancing issues with product managers and Head of Department as required.
- Ensure SRF reporting of initiative progress is completed.
- Keep teams aligned on vision, direction and scope of the release train.
- Mentor leaders, product teams and Scrum Masters in Agile practices and mindsets.
- Ensure Agile governance standards, best practices and required reviews are met.
- Support scrum deployment activities to global offices, crafting an opportunity for like-minded scrum masters to share experiences and learn from each other.
- Carry out additional duties as assigned.
- RTE and/or SCRUM Master related experience using SAFe Agile delivery frameworks.
- Business Program or portfolio management experience.
- Experience managing virtual and global distributed teams.
- Experience working in a matrixed environment.
- SAFe RTE as well as other SAFe certifications desired.
- Demonstrated hands on leadership of large-scale process development/improvement initiatives.
- Experience with and understanding of concepts of Organizational Change Management.
- Power User of Jira and Aha.
- Experience with Distribution systems (CRM, reporting, websites) is desirable.
- Experience and understanding of Azure, Databricks Cosmos and APIM are desirable.
- Strong leader equally comfortable facing off to stakeholders and advising service providers and internal teams.
- Good communication, presentation, influencing, and reasoning skills, demonstrating the ability to communicate information technology concepts to non-technology personnel.
- Collaborative, well-rounded view and systems thinker.
- Able to lead and mentor without having authority.
- Leader who builds relationships, credibility, and collaboration across diverse groups.
- Acts as a servant leader - Must be able to lead without "Command and Control" leadership style as product teams mature.
- Learning mentality, organizational skills, analytical mindset, strategic approach.
- Proactive, problem-solving approach - someone who offers solutions not problems for others to solve.
- Self-motivation and enthusiastic approach - a completer-finisher able to work on their own initiative with a focus and commitment to delivery.
- Effective time management / planning - manages personal workload effectively, sets realistic and achievable targets and delivers to those targets.
- Problem ownership - takes responsibility for identified issues and works to resolve in a pragmatic manner.
- Client focused, committed to excellence, good attention to detail and a great teammate.
- Taking responsibility for successful delivery.
- Annual performance appraisal.
- Completion of all assigned compliance training.