Residential, Youth and Employment Services Quality Assurance Analyst

26 Jun 2024
Apply

Residential, Youth and Employment Services Quality Assurance Analyst Denver, CO (http://maps.google.com/maps?q=2660+Larimer+St+Denver+CO+USA+80205) ApplyDescriptionWHAT MAKES VOA SPECIAL?Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens. The position applies expert-level knowledge of program regulations and policies to maintain adherence to allfunder and licensing requirements for programming within the Residential, Youth and Employment ServicesDepartment. Job duties include conducting regularly scheduled and random compliance monitoring of theprogram site, student and staff files, health and safety logs, emergency procedures, billing compliance of fundingsources, as well as regularly reviewing and analyzing program data. To carry out these duties, it is expected thatthis position will obtain and maintain expertise in the application of early childhood education programming, HeadStart rules and regulations, licensing regulations, employment services best practices, and other best practices.Ensures that the program meets or exceeds program objectives, oversees the provision of high-quality services forprogram participants, and further ensures on-going compliance with funder requirements and agency policy andprocedure. Position requires interaction with team members, program participants, and community stakeholders.ESSENTIAL DUTIES AND RESPONSIBILITIES· Through regular, unannounced site visits, and file audits, ensures the site and program are compliant withlicensing rules and Head Start Standards. Ensures compliance with programmatic regulations and bestpractice standards.· Determines training and technical needs of program staff, coordinates training, serves as a resource foranalyzing and solving problems related to programs. Works to stay abreast of current issues and theorieswithin the relevant fields for programs that the QA Analyst works with. This may include homelessness,children, families, and employment/vocational services.· Provides data regarding deficiencies identified to leadership.· Compiles, analyzes, and communicates program data and outcomes on a regular basis to inform programdevelopment, management, and compliance. May support in data entry for programming as needed.· Attends orientations, trainings, education programs, staff meetings, community meetings, conferencesand workshops to meet the needs of the position.· Performs duties in a professional manner, maintains the confidentially of all information and participateseffectively within and across teams.· Support team members as needed by delivering trainings that improve data collection efficiency and dataquality.· Provides technical assistance and consultation in appropriate areas.· Participates in conducting the quality assurance of the program’s effectiveness including process andoutcome measures and standards of practice.· Prepares Annual, Semi-Annual, Quarterly, monthly reports for grants, and program reports to determinethe effectiveness of all various sections of programming. Responsible for the on-going monitoring ofservice provision, including oversight of all operational program components from outreach to programexit.·DEMONSTRATES A PASSION FOR SERVING THE CHILD AND FAMILY POPULATION, AND THE ABILITY TOCONTRIBUTE TO THE PROGRAM-WIDE OBJECTIVES OF A DIVERSE AND DYNAMIC TEAM.· Performs job responsibilities in accordance with the Social Work Code of Ethics·Performs all other duties as assigned.SUPERVISORY RESPONSIBILITIES· N/AWORKING CONDITIONS AND PHYSICAL REQUIREMENTS:Working conditions are generally inside the building. Frequent sitting, standing, walking, and bending. Occasional lifting or pushing, up to 50 lbs. May require working in a classroom environment. Occasional work outside, on a playground, or community events. Office noise level is low, classroom and gym noise levels can be loud. Must be willing to use personal vehicle for service provision.POSITION TYPE AND EXPECTED HOURS OF WORKFull time Monday through Friday. Some evenings and weekends are required.LOCATIONPosition located at 2660 Larimer St. Travel between VOAC sites throughout the Denver metro area is required on a regular basis.Benefit eligibility is based on job type/statusVacation TimeSeparate Sick TimePaid HolidaysFloating HolidaysPersonal DaysVolunteer/Wellness DayTuition AssistancePension Plan403b Retirement Plan with Agency MatchHealth, Dental, Vision, and Pet InsuranceLife InsuranceAccident InsuranceEmployee Assistance/Work-Life Balance ProgramEmployee Discount ProgramLifeLock with NortonPublic Service Loan ForgivenessCompany Paid Unlimited Mental Health Benefits for Employees on the VOAC Health PlanVolunteers of America is an EEO/AA EmployerPosition will remain open until filledRequirementsCOMPETENCIES· Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).· Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).· Ensures equitable and inclusive services.· Passion for process improvement, mentorship, education, human services, smart administration and the delicate practice of linking each of these domains to one another in policy, practice, and process.· Expert knowledge in Colorado Early Childhood Licensing requirements.· Good understanding of Head Start Performance Standards.· Good understanding of TSG (Teaching Strategies GOLD) .· Good understanding of CLASS (Classroom Assessment Scoring System).· Familiar with ECERS-R (Early Childhood Environment Rating Scale-Revised).· Familiar with CACFP (Child and Adult Care Food Program).· Familiar with CCAP (Childcare Assistance Program).· Familiar with Univeral PreK .· Familiar with DPP (Denver Preschool Program) .MINIMUM QUALIFICATIONS OF POSITION· Demonstrated competency in compiling, auditing, and interpreting data.· Knowledge of state and federal standards, regulations, and requirements for early childhood centers.· Complete program credentialing process, to include criminal and civil background checks within 30 days of hire· Willing to obtain first aid, automated external defibrillator, and cardiopulmonary resuscitation certifications.· Colorado driver’s license and state-mandated automobile insurancePREFERRED QUALIFICATIONS OF POSITION· Bachelor's degree in early childhood education, Special Education, or Human Services.· Two years’ experience in developing and evaluating programs, quality assurance, coaching staff, developing effective teams, setting and achieving strategic objectives.· Large Center Director Certification· Bilingual English and Spanish.· Experience with Head Start Programing.· Knowledge of Child Plus software.· Previous management experience.KNOWLEDGE AND SKILLS· Knowledge of how children, adults, and elderly learn.· Ability to facilitate large group trainings to adults· Knowledge of state and federal standards, regulations, and requirements for Head Start early childhood education centers.· Strong written, oral, and interpersonal communication skills.·High level of competency working with Microsoft Office suite and cloud-based applications.· Strong time-management and prioritization skills.· Experience working both independently and, in a team-oriented, collaborative environment.· Strong interpersonal and organizational skills.Salary Description55,000/annual

Full-time
  • ID: #51985853
  • State: Colorado Denver 80221 Denver USA
  • City: Denver
  • Salary: USD TBD TBD
  • Showed: 2024-06-26
  • Deadline: 2024-08-25
  • Category: Et cetera
Apply