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Here at Avis Budget Group we're more than just rentals-although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly-power to change the future. Sound your speed? Come join our family.
Salary $60-65KHere at Avis Budget Group we're more than just rentalsalthough over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantlypower to change the future. Sound your speed? Come join our family. The impact you'll make:As a Sales Performance Manager, you'll act as a servant leader by making a difference in peoples' lives. You'll coach and mentor our counter sales staff to increase revenue which directly impacts your team's earning potential. What you'll do:- Act as an internal sales expert and partner with Operations leadership to help assess, measure and enhance the performance of revenue generation activities connected with counter sales effectiveness.
- Partner with local managers to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals
- Monitor the sales agents overall effectiveness throughout the sales process
- Coordinate communications related to counter sales initiatives, products and processes
- Assess and analyze business needs with recommendations on training plans and programs to enhance knowledge and skills
- Facilitate local sales training programs and keep updated on new training methods and techniques
- Develop and maintain training materials related to sales initiatives including presentations, job aids, participant handouts, virtual class materials and other resources
- Bachelor's Degree plus at least 1 year supervisory experience; OR Associate's Degree plus at least 2 years supervisory experience; OR High School degree plus at least 4 years supervisory experience
- Minimum of 2 years of progressive Sales experience in a counter sales environment
- Minimum of 2 years of experience executing training initiatives and coaching and mentoring sales professionals
- Must have valid driving license and be willing and able to travel between your assigned locations (average at about 50%)
- Full understanding of effective customer service and sales concepts
- Strong work ethic and sense of urgency
- Ability to get to the root of a problem and utilize resources to provide appropriate solutions
- Effective communication with individuals at all levels
- Ability to build trust and rapport with others
- Excellent administrative and organizational skills utilizing MS Office Suite of Products including Outlook, Word, Excel and Power Point
- Target incentive payment of 25% of your eligible earnings (15% for Canada)
- Use of a new company vehicle which includes gas, insurance and maintenance
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
- Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
- 401(k) Retirement Plan with company matched contributions
- Full training to learn the business and enhance professional skills
- Employee discounts, including discounted prices on the purchase of Avis/Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
- Community involvement opportunities