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Title: Salesforce Analyst/AdministratorLocation: Colorado Springs, CODuration: 12 months Rate:$42 per hour on W2
Description:We are looking for a Sales Analyst/Administrator to support CRM (Salesforce) system administration and similar business intelligence activities for the US sales organization for IGT Devices. In this role, you will be responsible for the day-to-day administration of Salesforce, with the goal of streamlining and improving business processes for end users. Responsibilities:• Understand data structure of current CRM (Salesforce) and other available data sources• Assist in the configuration and implementation of business processes, workflows and applications in Salesforce while adhering to best practice• Provide tier one support by identifying, logging, tracking, resolving and/or escalation of all incoming user issues and enhancement requests• Communicate regularly with users to support them in their role and provide information and training on new features and functionality to increase and retain adoption• Assist in maintaining an error free operating environment• Build and maintain reports and dashboards for various internal stakeholders• Monitor data quality to ensure data remains accurate, research Salesforce data issues and assist with data cleanup• Develop role-based training materials delivered through a variety of media• Create system and user documentation as needed, including standard operating procedures (SOPs)• Reconcile transactions by comparing and adjusting data• Work effectively with users and Salesforce team members toward increased user adoption and success of Salesforce Required Skills:• Bachelor's degree (BA or BS) Highly Desired.SalesForce Admin certification required.• 3+ years of CRM (Salesforce.com) experience required.• Certified Salesforce Administrator required, Advanced Administrator and/or Platform App Builder preferred• Advanced knowledge of Excel• Exceptional written and oral communication skills• Self-motivated, logical and methodical nature• Willing to adapt to change and able to multi-task• Ability to work with a variety of colleagues at varying levels of authority• Demonstrates a serious commitment to accuracy and quality while meeting goals and deadlines• Well-developed data analysis skills• Must be detail oriented and a problem solver• Ability to perform self-reviews to ensure accuracy and work with minimal supervision• Excellent customer service skills- ID: #49572330
- State: Colorado Coloradosprings 80901 Coloradosprings USA
- City: Coloradosprings
- Salary: $40 - $45
- Job type: Contract
- Showed: 2023-03-28
- Deadline: 2023-05-26
- Category: Et cetera