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Overview
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centered design, powerful data and strong tech to accelerate CX transformation at scale. The Catalyst Team is seeking a Scrum Master to join our full-time team as full-time employee.This position requires a dynamic leader that can oversee multiple agile mobile application software projects simultaneously and run scrum meetings for each. The person who fills this role should be a seasoned certified Scrum Master that can adjust their style to meet the dynamic challenges of software development. The Scrum Master will be responsible for sprint planning retrospectives running daily / weekly stand-up meetings sending out notes and action items and helping the managers to plan work for team members.ResponsibilitiesMAJOR DUTIES AND RESPONSIBILITIES- Works closely with development teams to continuously improve team's software delivery
- Actively and consistently supports different stakeholders to ensure the highest quality software products to our customers
- Plans upcoming sprints for a given project including helping the team to reach consensus for what can be achieved during the sprint
- Monitors and reports on sprints that are in-progress
- Coordinates project activities including updating the project status and release history
- Works with the leadership team to strategically improve the efficiency and effectiveness of our Agile processes
- Assisting with internal and external communication for the team and improving transparency
- Supporting and educating the Product Owner and team especially with respect to reviewing and maintaining the product backlog
- Thorough understanding of the Agile/SAFe
- Understands both Scrum and Kanban methodologies
- Strong organizational skills
- Extensive experience working with JIRA or other Agile development tools (Rally Trello VersionOne or similar)
- Experience with mobile software development is preferred
- A servant leadership style that can facilitate and build team consensus
- Effective oral written and presentation skills are required
- Excellent interpersonal communication and facilitation skills
- Knowledge of TDD/BDD CI/CD DevOps and automated testing preferred
- Excellent ability to work well with shifting priorities
- The ability to identify and eliminate road blocks that team members may encounter during a sprint
- Critical thinker ability to negotiate with key stakeholders and maintain positive attitude
- Display professional positive and approachable attitude/demeanor and discretion
- Proficient in Microsoft Office applications (Word Excel Outlook)