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Job Title: ServiceNow Business ArchitectWork Location: Denver, CO (Day 1 Onsite)Position Type: Long Term Contract
Job Description• Experience with ServiceNow automation and NOC or Telecom experience is mandatory • Business Architect for the NOC Incident/Change/Problem/Vendor Management design and workflows• Acting as the liaison between the NOC and the Service Management team to design, test, validate, implement, and release new features and enhancements with TSM, FSM, and CMDB• Providing Design and Architecture support for TSM (Incident, Change, and Problem), FSM (Work Order Management), and CMDBRequired Skills:• ETOM/ITIL certification, ServiceNow Architect, System Administrator, or Implementor Certification• 3 or more years of hands-on experience designing and implementing business requirements