Software Network Engineer

14 Sep 2024

Vacancy expired!

This position is eligible to work in a hybrid work model (combination of in-office and remote days).

JOB SCOPE

Charter is proud to have a network that provides service to millions of users across the country. The NE IV leads in the planning, forecasting, implementation and identification of resource requirements for network systems of varying (moderate to high) complexity. Follows corporate standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for implementation of approved network architecture and designs. Leads in staff development efforts.

DUTIES AND RESPONSIBILITIES
  • Responsibilities include triage network/service outages, troubleshooting, root cause analysis
  • Analyze release notes for upcoming code releases and report any issues found with the logic and/or MOPs.
  • Manage and execute development enhancements for Netscout reporting
  • Work with SQL developers to improve current reporting and find potential for new reports.
  • Have Python scripting experience to provide requirements and develop solutions for feature requests/customization
  • Collaborate with many groups, including IT, Advanced Engineering, Core Backbone Operations, Datacenter & Cloud Operations and Business Analysts.
  • Perform other duties as requested by manager.
  • Using Netscout tools, design and develop reports for, IP network traffic and traversing services.
  • Work with internal customers to troubleshoot and resolve complex interworking problems, data feed issues and user reported product issues.
  • Identify and execute strategic customer focused operational projects by coordinating changes to the configuration, SW/HW upgrades and any Netscout product related matters.
  • Provide documented in-depth technical solutions and training for customer and other engineers as required
  • Effective communication skills with ability to clearly explain ideas and influence decisions
  • Skilled at technical documentation of SOPs/MOPs, walk thru guides, graphs/charts, Powerpoints, Lucid/Visio drawings
  • Familiarity with DCIM products, ie. Nlyte, for inventory control/forecasting
  • Adept with PCAP analysis ie. Wireshark, Extrahop, Netscout, ability to view sessions, transactions, diagnose issues
  • Understands principles of Change Management and risk mitigation to Production environments

BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science, Engineering or related field, and / or equivalent work experience.
  • Minimum six (6) years of network/systems engineering work experience.
  • Minimum four (4) years of experience in the ISP or Telcom industry.
  • Minimum of four (4) years of experience with PCAP analysis.

ADDITIONAL JOB QUALIFICATIONS
  • Must have in-depth knowledge of Netscout products, network management, and customer support in the field.
  • Demonstrated ability to identify and resolve complex network problems.
  • Python scripting experience preferred.
  • Good understanding of networking concepts (CCNA/CCNP certification a plus).
  • Linux certification a plus.
  • Good understanding of virtual environments (VMWare, etc)
#LI-AK ENE312 315913 315913BR

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $85,900.00 to $152,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

  • ID: #45686756
  • State: Colorado Denver 80201 Denver USA
  • City: Denver
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-09-14
  • Deadline: 2022-11-04
  • Category: Et cetera