Sr Mgr, Self-Service Platforms

Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced Wi-Fi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.BE PART OF THE CONNECTIONThe Senior Self-Service Platforms Manager will play a crucial role in the evolution of the Self-Service Products and Platforms (SSPP) team as we evolve to a more multi-disciplinary, outcome-focused organization. Accountable for delivering software solutions within the broader SSPP organization, the Omni Team Leader will, over time, seek to invest in their organization’s autonomy. Develop a high performing organization by creating and fostering an iterative and continuously improving environment.WHAT YOU’LL BRING TO SPECTRUMRequired Qualifications

Experience:

6+ years of technical and/or Product Management Experience. 3 years of experience leading complex projects. 3 years of team (direct staff) leadership . Experience within the Self-Service (previously ‘DASP’) organization (any function)

Education:

Bachelor's degree in Business, Design or Technical field such as engineering or computer science or relevant work experience

Technical Skills:

TBD

Skills:

Expert on product and outcome.

Seeks learning opportunities and is not above any of the details.

Understands where the customer and industry is going and how our products must adapt to meet those needs.

Expert ability to analyze, interpret and present data.

Effective business, strategic and organizational acumen.

Expert ability to manage complex and diverse projects.

Effective business acumen and sense of urgency to achieve business results.

Effective problem resolution techniques, ability to find solutions.

Effective presentation tool skills, including MS Excel and PowerPoint.

Effective communication skills, verbal and written, for internal and external customers

Abilities:

Ability to read, write, speak, and understand English.

Ability to deliver big meaningful changes across the organization through all possible means of persuasion.

Ability to balance conflicting resource demands and internal pressures with focus towards business priorities.

Ability to communicate effectively orally and electronically.

Ability to make decisions and solve problems while working under pressure.

Ability to develop, communicate and implement strategies and tactics.

Ability to manage and deliver against several initiatives simultaneously.

Ability to supervise and motivate others.

Ability to prioritize and organize effectively

Travel Ability:

TBD

Schedule:

Full time

Office environment

Preferred Qualifications

6+ years of Technical and/or Product Management Experience

3 years of Experience leading complex projects

3 years of Team (direct staff) leadership

Experience within the Self-Service (previously ‘DASP’) organization (any function)

Bachelor's degree in Business, Design or Technical field such as engineering or computer science or relevant work experience.

SPECTRUM CONNECTS YOU TO MORE

Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.

Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.

Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.

Total Rewards: See all the ways we invest in you—at work and in life (https://jobs.spectrum.com/compensation-and-benefits)

Apply now, connect a friend to this opportunity or sign up for job alerts! (https://jobs.spectrum.com/)MPD638 2024-38857 2024Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.This job posting will remain open until 2024-09-13 09:35 PM (UTC) and will be extended if necessary.The pay for this position has a salary range of $110,800.00 to $196,400.00 . The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)