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- Ensures that the Spectrum mobile network meets or exceeds Service Level Objectives (SLOs) for RAN, core, backhaul, and devices.
- Responsible for optimizing KQIs with the primary goals of maximizing performance, minimizing network transitions, and optimizing throughput and latency.
- Drive E2E service performance, triage issues, determine root cause, and resolve impairments in a timely manner.
- Analyze coverage, interference, handover, and overall performance quality. Utilize analytics tools to investigate KQI's/KPI's and drill into the network at the appropriate level (national, market, cluster, gNB, vendor type, equipment type, installation type).
- Proactively identify opportunities for implementation of automation to identify E2E service performance anomalies and trends.
- Responsible for auditing SAS grants, power levels, and channel assignments.
- Monitors and audits golden/modifiable configurations daily to ensure alignment to standards.
- Focuses on most impactful sites/clusters for optimization efforts, which can include:
- Configuration changes (mobility, power, etc.
- Antenna configuration changes on strand or RoE
- Contribute to daily, weekly, monthly cadence of service performance and network problem reports to develop insights into service performance.
- Create and implement service improvement plans, confirm successful implementation and operational readiness (knowledge DB, documentation etc.).
- Leverage individual or collective service improvement actions/MoPs including prioritization, dependencies, timelines, test plans etc. These plans could involve new releases, upgrades, configuration changes etc.
- Validate success of service implementation actions to verify issue resolution.
- Participate in and contribute to the cross-functional knowledge transfer across E2E Performance engineers between the HMNO Core, RAN and SAS domains/technologies to advance skills expertise and foster collaboration.
- Create detailed documentation and contribute to the development of processes and procedures that improve E2E service performance and team effectiveness.
- Create overall dashboard to convey network health. Utilize analytics reports to create service improvement plans, convey optimization recommendations, and implement approved enhancements.
- Performs service impact analyses and validates success of Configuration/Change Management activities.
- Adheres to industry specific local, state, and federal regulations, as applicable.
- Bachelor's Degree in Computer Science, Engineering or related field, and / or equivalent work experience
- Minimum three (3) years wireless network engineering experience
- Experience in using ticketing and software tools to support the current operations, basic network devices and basic network appliances.
- Demonstrated experience performing system and network performance monitoring, evaluation and tuning to optimize performance and critical KPI's.
- Understanding of 5G Core/RAN Elements and Call flow including SAS, as well as the device role in network selection & call flow and associated device operations & troubleshooting
- Understanding of AP/gNB Provisioning, and proficient with leveraging packet-analysis tools and network analytics platforms to troubleshoot or characterize network traffic.
- Must be able, write and speak the English language to communicate with internal teams, customers, and suppliers, in a clear and professional manner.
- Experience tuning RAN parameters and a good knowledge of 3GPP standards, LTE/5G RAN air interface and LTE/5G RAN functionality.
- Tier2/Tier3 operations troubleshooting experience supporting a wireless service.
- Knowledge in CBRS spectrum frequency and FCC requirements (3.5GHz)
- Understanding of Security architecture end to end and network ingress/egress poi
- Advanced knowledge of IP routing, and routing protocols such as BGP, ISIS and OSPF as well as enabling protocols and platforms such as DHCP, DNS, RADIUS, PMIP, D
- Experience with large distributed networks and MSO / Wireless Operator topologies.
- Strong understanding of end-to-end system/call flows for WiFi, 4G LTE/IMS, 5G, EPC Core functions SMF/UPF/AMF/AUSF/NRF/PCF/UDM/UDR.
- Experience analyzing device UE logs and developing recommendations.
- Competent knowledge of related industry specifications and standards DOCSIS, IEEE, ANSI, Fiber, Bridging, Switching, Routing, Ethernet and Transport technologies and protocol
- Compute layer administration in physical, virtual and containerized environments. Hands-on experience with mobile edge compute, network function virtualization
- Data Networking Knowledge (OSI Model, TCP/IP, Optical Networking)
- Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
- Networking Certifications: CCNA, CCNP, JNCIA, JNCIS
- VMWare Certifications: VMWare ESX and NSX
- Experience with Programming / Scripting languages. (Linux, C, C, bash, Perl, Python)
- Experience with Netscout nG1, nBA, nSA, TrueCall and other Service Assurance monitoring tools.
- Office environment
- 24X7 Network Operations environment
- ID: #49513418
- State: Colorado Greenwoodvillage 80121 Greenwoodvillage USA
- City: Greenwoodvillage
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2023-03-21
- Deadline: 2023-05-19
- Category: Et cetera