EVERSANA has partnered with Shionogi Inc. to build a virtual team to support a potential launch in Primary Care. The Virtual Sales Manager is directly responsible for hiring, training, developing, and managing a team of Virtual Sales Representatives for the EVERSANA/Shionogi Inc. team. They will be accountable for the following tasks:Oversee daily activities and provide ongoing team & Virtual Sales Rep leadership.Foster an environment that rewards accomplishment and encourages the advancement and retention of exceptional employees.Establish performance expectations and oversee activity of direct reports including adherence to policies and complianceLiaise between the client and EVERSANA for daily requests.Provide impactful, clear and frequent Client interaction at all levels.Monitor sales metrics and coach the Virtual sales team to meet or exceed assigned sales and/or KPI goals.Monitor calls and schedule virtual ride-along to coach the team on sales effectiveness and adherence to on-label promotion of the represented product.Participate in marketing strategy discussions as well as provide input on targeting, messaging, and collateral needs.EVERSANA Deployment Solutions offers our employees competitive compensation, paid time off, company paid holidays, excellent training, employee development programs, 401K plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Virtual Sales Manager is tasked with delivering excellent business results through the efforts of their teams.  These results are achieved through the following:Manage and lead a team of Virtual Sales Representatives to include ownership of team productivity, staffing needs and team culture.Reporting tasks to include summary level data on Reps’ weekly stats, call trending, program summary and other tracked KPIs as required to both the client and internal key program stakeholders.Determine role objectives, work methods and performance standards while reviewing performance relative to Client objectives with each Virtual Sales RepAuthorize and communicate salary changes, promotions, transfers, discipline & discharge as well as administer all other personnel actions as needed by the program and ClientResponsible for effective program oversight serving as the single point of contact for the Client.Work collaboratively with matrix colleagues across the EVERSANA platform to provide execution on deliverables as well as to provide a point of view for future recommendations that enhance program success.Initial and ongoing training of Virtual Sales Reps on systems, processes/procedures, compliance, customer service, sales and products.Quality Assurance tasks such as scheduled and unscheduled monitoring and evaluating of virtual sales calls for each Virtual Sales Rep on a bi-weekly basis.Serve as the team point of contact for all technical issues with CRM.Utilize sales goals and product messaging provided by Client to develop call guides for the Virtual sales team. Create and maintain program documentation such as SOPs, work instructions, list management, CRM configuration and project tracking.Maintain excellent working knowledge of company and department policies and procedures, as well as PDMA, compliance, and regulatory policies and guidelines.All other duties as assigned#LI-CG1