Workday Configuration Analyst

Workday Configuration AnalystSupport, troubleshoot, document, and maintain cloud or on-premise enterprise software applications (e.g., Workday, Kronos) in support of business objectives. Work across IT teams to ensure the environment is fully utilizing available technology to enhance productivity and improve work processes. Create and present end-user training programs, and work with employees to create custom reports to better utilize system information. Maintain user accounts and permissions, and regularly audit account permissions to minimize vulnerabilities. Review software update release notes, ensure compatibility, communicate feature changes to employees, and schedule updates to the system.Responsibilities:Act as tier one - three support for end-users who are experiencing difficulties in using systems. Research and identify the root causes for problems and own their resolution

Perform techno functional consulting with business users as well as other departments to understand current and future demands

Gather, document, validate requirements, and translate requirements into system designs followed by testing the developed functionality

Act as a technical and functional expert and power user to the organization in all supported applications including Workday HCM, Payroll, Benefits, Recruiting, Learning and Kronos Workforce Central.

Demonstrate ability to pay persistent attention to detail, while maintaining an overall view of the situation and the "big picture"

Ensure documentation is current on all new and existing applications and processes

Load, manipulate, audit, and report on data and make complex mass changes, conversions, or other direct data updates to data, as considered necessary.

Establish and monitor processes to assess the quality of data and monitor the use of data throughout the organization

Propose, document, and implement new or revised processes to improve data integrity and promote the consistent use of data

Assist with broadening internal knowledge of application configurations through knowledge transfer training and documentation

Actively participate in the application communities, training and regional user groups to ensure awareness of current trends and innovation

Provide frequent and clear communications regarding the status of initiatives, keeping stakeholders informed of changes and work that is in progressBe resourceful in a fast-paced environment

Work closely with solutions architect and leadership to ensure product innovation and solutions are current and in line with strategic direction

Provide dashboards and reporting for end users to ensure data driven decisions are being met

Serve as a scrum master in Agile teams

Other duties as assigned

Benefits:Eligible for an annual bonus

Paid time off and holidays

Health, vision, dental, life insurance plans, and discounts

401(k) savings plan plus a company match with immediate vesting

Eligible to participate in the employee stock purchase plan after 1 year of continuous employment

Discounts on Red Robin food

Compensation Range: $73,700.00 - $101,375.00Red Robin is an Equal Opportunity & E-Verify Employer#rr998itanalyst #date062022 Company: Red RobinReq Number: 20220620.R-026270Updated: Tue Jun 21 02:05:18 GMT 2022Location: Greenwood Village,CO