Business Analyst

29 Oct 2024

Vacancy expired!

Experiences Required for This RoleRequirements Analysis – At least 3 years of experience and use cases with the following:
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
  • Leading ongoing reviews of business processes and developing optimization strategies
  • Staying up to date on the latest process and IT advancements to automate and modernize systems
  • Conducting meetings and presentations to share ideas and findings
  • Working closely with clients, technicians, and managerial staff
  • Managing projects, developing project plans, and monitoring performance
  • Updating, implementing and maintaining procedures
  • Prioritizing initiatives based on business needs and requirements
  • Serving as a liaison between stakeholders and users
  • Managing competing resources and priorities
Process Documentation – At least 3 years of experience and use cases with the following:
  • Documenting and communicating the results of your requirements analysis
  • Effectively communicating your insights and plans to cross-functional team members and management
  • Gathering and reporting critical information from meetings with various stakeholders
  • Monitoring deliverables and ensuring timely completion of projects
User Acceptance Testing – At least 2 years of experience and use cases with the following:
  • Ensuring solutions meet business needs and requirements
  • Performing user acceptance testing
Digital Platforms, Tools and Discipline – At least 2 years of experience and use cases with the following:
  • Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
  • Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
  • Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)

Knowledge, Skills, and AbilityBusiness Analysis
  • Exceptional analytical and conceptual thinking skills
  • The ability to influence and determine acceptable solutions with stakeholders
  • Advanced technical and documentation skills
  • Fundamental analytical and conceptual thinking skills
  • Reporting and presenting
  • A track record of following through on commitments
  • Excellent planning, organizational, and time management skills
  • A history of leading and supporting successful projects
Performance in Complex Situations
  • Communication and collaboration with state-wide partners
  • Clearing challenges for team members
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Ability to juggle multiple project workstreams
Service Design Team Building
  • Supporting teammates’ skills and behaviors development and delivery
  • A balance between strong domain expertise and flexibility
  • Prioritization, organization, and triage in an independent environment
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Ability to maintain strict confidentiality
  • Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & QualificationsOther Desirable Skills
  • A bachelor’s or master’s degree in business or related field
  • 3 years of business analysis or a related field.
  • 1 year of user-centered design
  • 1 year of user research and analytics
  • 1 year of customer relationship management platforms such as Salesforce
1 year of web content management platforms such as Sitecore

  • ID: #21862987
  • State: Connecticut Hartford 06101 Hartford USA
  • City: Hartford
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-10-29
  • Deadline: 2021-12-26
  • Category: Et cetera