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- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Leading ongoing reviews of business processes and developing optimization strategies
- Staying up to date on the latest process and IT advancements to automate and modernize systems
- Conducting meetings and presentations to share ideas and findings
- Working closely with clients, technicians, and managerial staff
- Managing projects, developing project plans, and monitoring performance
- Updating, implementing and maintaining procedures
- Prioritizing initiatives based on business needs and requirements
- Serving as a liaison between stakeholders and users
- Managing competing resources and priorities
- Documenting and communicating the results of your requirements analysis
- Effectively communicating your insights and plans to cross-functional team members and management
- Gathering and reporting critical information from meetings with various stakeholders
- Monitoring deliverables and ensuring timely completion of projects
- Ensuring solutions meet business needs and requirements
- Performing user acceptance testing
- Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
- Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
- Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)
- ID: #22712240
- State: Connecticut Hartford 06101 Hartford USA
- City: Hartford
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2021-11-14
- Deadline: 2022-01-10
- Category: Et cetera