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- 5+ Years of Experience as a Business Analyst in Child Welfare/Human Services or related field
- Scrum Master certification a plus
- Knowledge of DCF’s mission, policy, practice, state agencies and community partners/service providers
- Proficiency in agile development methodologies, including developing acceptance criteria
- Knowledge of case management systems and modern web-based capabilities/applications
- Knowledge of Business Process Mapping, requirements gathering and documentation processes
- Experience in facilitating large groups for presentations, LEAN Events and trainings a plus
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.
- Assistance in developing project documents.
- Excellent communication, presentation, collaboration, writing and interpersonal skills.
- Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies.
- Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.
- Must have very strong abstract thinking and problem-solving skills.
- Provides guidance and training to agency staff as needed.
- Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.
- Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.
- Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available.
- Collaborates on a set of requirements, together with the project teams, end users, stakeholders and contractors.
- Ensures that all documentation libraries and artifacts are maintained in the most current state and never allowed to become obsolete.
- Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.
- Identifies business trends and needs utilizing real data and staff feedback.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
- Communicates key insights and findings to team members.
- ID: #49554972
- State: Connecticut Hartford 06101 Hartford USA
- City: Hartford
- Salary: $30 - $60
- Job type: Contract
- Showed: 2023-03-26
- Deadline: 2023-05-24
- Category: Et cetera