Consulting Technology Engineer

Who Are We?Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

• Responsible for design, engineering, analysis, configuration, and troubleshooting of the company's cloud and on-prem network infrastructure and services. This includes switches, routers, firewalls, SDWAN, WAN protocols, and dynamic routing.
• Design and implement network solutions in any of the following network environments to support a wide variety of business applications: Cloud, Global Wide Area Network, High Speed Core Network, Data Center Fabric, Remote/Campus/Offshore Offices, Internet/DMZ, Business to Business connections
• Maintain quality and reliability of our network while developing innovative ways to automate
• Ensure a high level of availability for network services, monitoring existing hardware/software, network performance and provide prompt response to issues
• Provide third level of support with troubleshooting issues affecting our network
• Build, leverage, and maintain effective alliances across technical and business communities to achieve efficient and effective results
• Collaborate with peers to proactively identify potential issues and areas of improvement in existing network environment
• Work with the application areas and lines of business to provide technology solutions to support the business
• Gaining industry experience and exposure to seed new ideas with respect to the company's best interests
• Contribute to research, evaluation and recommendations of new technologies or redesign of existing solutions
• Maintain detailed documentation for IT infrastructure
• Present findings, updates and recommendations to all levels of management, up to and including C level executives
• Ability to multi-task, prioritize work and manage projects within established budget objectives and customer priorities
• Ensure that industry best practices and methodologies are applied to design, deployment and operations of network infrastructure
• Responsible for establishing and managing to established quality control and security protocols
• Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects.
• Drives the execution of departmental and corporate programs.
• Leverages infrastructure technology to develop and/or redesign technology solutions.
• Builds, leverages, and maintains effective alliances across technical and business community.
• Interacts with customers to achieve efficient, effective results.
• Multi-tasks, prioritizes according to business priorities and production availability requirements.
• Seen as a technical expert within service delivery organization (SDO) and consults across SDOs.
• Other duties as assigned.
• Perform other duties as assigned.

• Experience designing and supporting the following: o Native cloud services in AWS and/or Google Cloud Platform requiredo Automation coding required (Terraform, Python and Ansibleo Cisco Networking (Nexus 5K/7K/9K & ASR / ISR routers), CheckPoint firewalls & SDWAN technologies required o Network management and performance analysis tools (BroadCom Performance Center, Appneta, Wireshark) requiredo Emerging technology support (SDN, SDWAN, VxLAN, NFV)
• Successful candidate will possess exceptional interpersonal skills, technical communication skills, as well as a strong work ethic
• Solid working knowledge of capabilities and direction of technology to support assigned projects that will meet business needs
• Ability to design and implement solutions to meet business needs that reflect a clear understanding of the objectives, practices and procedures of the corporation, department and business area
• Telecommunications (MPLS, WANs, Optical Networks, ISPs, CDNs, Managed Services, SLAs) required
• Networking (WAN, LAN, Routing, BGP, OSPF, IPv6, QoS, Traffic Profiling, Anomaly Detection, Disaster Recovery, Business Continuity, Continuous Availability, High Availability)
• Demonstrated ability to interpret technology and market trends as a foundation for technology and product roadmaps
• Able to multitask and operate under tight timelines and remain focused under pressure (ex. critical outage/disaster)
• Emphasis on customer focus, collaboration and follow-up skills
• Seven years of experience in Technology preferred.
• Two years of experience as a technical lead preferred.
• Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.
• Expert knowledge of one or more of the following technical skills:
• Foundational IT Infrastructure
• Operating Systems
• Software
• Knowledge of process discipline and IDLC methodology

• A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, plus five years of experience in Technology required;
• Alternatively, a Master's degree in CS or a related field and three years of work experience in Technology

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.