Customer Service Openings! 203-287-2870

Hamilton Connections is seeking candidates for call center positions in East Haven! Call us at 203-287-2870, send us your resume, or apply now!

We are looking for candidates who can resolve challenging customer issues including product-related issues, billing, product pricing, service inquiries, scheduling appointments and more. One will need excellent customer service skills, effective communication skills, and an enthusiastic, friendly, and energetic personality. Comprehensive training on company guidelines, policies, customer service, and product knowledge will be provided.

Pay and Schedule:

-Hours: 32+ hours, moving to 40+ hours coming into the holiday season.

Employees are scheduled between 7:30am and 5pm, Monday through Saturday.

-Pay: $17

Essential Job Functions:

Ensure high levels of customer satisfaction

Assess customers’ needs and provide assistance and information on product features

Remain knowledgeable on products offered and discuss available options

Multi-task, while being attentive to customers and remaining flexible to the needs of the business

Meet and team-up with co-workers to ensure proper customer service

Job Qualifications:

Exceptional relationship-building skills

Proficiency in computer navigation, multi-tasking and working with several software programs at the same time

Basic math such as addition, subtraction, multiplication, and division Requirements:

High School Diploma or GED

Basic understanding of sales principles and customer service practices

Solid communication and interpersonal skills

Experience with high volume calls

Proficiency in Excel, MS Word, MS PowerPoint

Ability to maintain a presentable and professional appearance