Customer Service Representative

Catch Vibe Voice is seeking a motivated Customer Service Representative to join our growing team in Hartford, CT. In this role, you will serve as the first point of contact for customers, providing outstanding service, answering inquiries, resolving concerns, and ensuring every interaction reflects our commitment to excellence.If you enjoy working with people, communicating effectively, and being part of a supportive team, we would love to hear from you.ResponsibilitiesProvide professional and friendly customer support.Respond to customer inquiries and resolve concerns efficiently.Maintain accurate customer records and documentation.Assist customers with product and service information.Collaborate with team members to ensure exceptional customer satisfaction.Identify customer needs and recommend appropriate solutions.Follow company policies and service standards.Contribute to a positive and collaborative work environment.