Customer Support Assistant

The Customer Support Assistant will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. The ideal candidate is organized, detail-oriented, and committed to delivering high-quality support while maintaining strong communication with clients and team members.ResponsibilitiesRespond to customer inquiries in a professional and timely manner.Provide accurate information regarding products, services, and company policies.Assist customers with account updates, service requests, and general support needs.Document customer interactions and maintain accurate records.Coordinate with internal departments to resolve customer concerns efficiently.Follow up on open inquiries to ensure complete resolution.Maintain a positive and customer-focused approach in all interactions.Support administrative and operational tasks as needed.