Digital Product Manager

OneAPPS
Hartford, CT
10 Nov 2024

Vacancy expired!

Hello, OneAPPS (www.oneapps.com) is a Technology consulting firm based out of New York and offices across US. We are working on various projects involving diverse, multicultural teams with clients across the US. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and working with you.

Role:

Digital Product Manager

Location:

Hartford

, Connecticut 06

103

About the RoleThe Digital Product Manager will lead a cross-functional project team focused in driving the end-to-end product lifecycle for features and products improving the state's online experience. The work includes overall responsibility for product prioritization as well as uplifting our marketing, design, engineers, and service leaders to convert the product vision into a roadmap with the customer in mind.Furthermore, the DPM will assist create equitable outcomes across broad swaths of residents and vulnerable populations in the client. Investments in a digital government will be made in nearly every sector of Connecticut including economic development, workforce development, healthcare services, education, childcare, transportation, and climate change.

Experiences Required for This RoleProduct Management – At least 3 years of experience and use cases with the following:
  • Support the Digital Product Owner in the ideation, technical development, and launch of innovative digital experiences that make it easier to find and utilize state services.
  • Assist in the creation and articulation of the product roadmap
  • Key partner in establishing regular cadence of embedding user research
  • Own and prioritize the product backlog, balancing the requirements of service owners and business stakeholders
  • Translate product roadmap features into well-defined product requirements/user stories an acceptance test criterion
  • Enable analytics-driven decision making to evolve products with appropriate reporting to understand overall performance and user satisfaction
  • Coordinate communication, escalate and facilitate resolution of risks, issues, and changes tied to the product backlog
  • Develop workplans, roadmap documents, and written reports as directed.
Digital Platforms, Tools and Discipline – At least 2 years of experience and use cases with the following:
  • Lead multi-disciplinary project teams for iterative deployment of new prototypes, software, and services
  • Establish continuous improvement/continuous delivery pipeline to continually improve products post-launch with based on customer satisfaction
  • Lead documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
  • Using of productivity and analysis tools to manage iterative delivery – JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence

Knowledge, Skills, and AbilityProject Management
  • Developing and supporting modern, agile product and project management processes
  • Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders
  • Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery
  • Scoping, prioritization, and translation of technical and design tasks into delivery plans
  • Government-specific task management
  • Data-driven decision-making
Performance in Complex Situations
  • Communication and collaboration with state-wide partners
  • Clearing challenges for team members
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Ability to juggle multiple project workstreams
Service Design Team Building
  • Supporting teammates’ skills and behaviors development and delivery
  • A balance between strong domain expertise and flexibility
  • Prioritization, organization, and triage in an independent environment
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Ability to maintain strict confidentiality
  • Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & QualificationsOther Desirable Skills
  • 2 years of user-centered design
  • 2 years of user research and analytics
  • 2 years of management/supervisory experience
  • 2 years of customer relationship management platforms such as Salesforce
  • 3 years of web content management platforms such as Sitecore

Administrative ConsiderationsThe Digital Product Manager will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement. If this role sounds like you, we invite you to apply. Thanks.
  • ID: #22498024
  • State: Connecticut Hartford 06103 Hartford USA
  • City: Hartford
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-10
  • Deadline: 2022-01-08
  • Category: Government