Director, Cybersecurity

Who Are We?Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

• Understands and has input to the budget process, and shares responsibility for cost-effective expense control of assigned projects.
• Manages team with responsibilities to support and maintain complex security processes, controls or products.
• Manages team with responsibilities to plan, analyze, configure, test, document and implement new or upgrades to complex security processes, controls or products as directed.
• May directly manage operational support and maintenance of Security related processes, controls or products.
• May directly manage the configuration, testing, documentation and implementation of upgrades to security processes, controls or products as directed.
• Support enterprise cloud environments in accordance with company security guidelines.
• Propose/evaluate/recommend purchases and/or licensed software products to identify and address security exposures.
• Work with and lead various architect and engineering teams to implement security controls.
• Participate/lead Security and enterprise projects as assigned.
• Participate/lead in strategic planning/roadmap creation for team.
• Represents team and/or Cybersecurity area at design and new technology meetings.
• Provides human resources management, including coaching, performance management, team development and growth, and workforce planning.
• Perform other duties as assigned.

• Bachelor's Degree in a STEM (Science, Technology, Engineering, Math) discipline preferred.
• Ten years minimum of relevant experience with Cybersecurity practices, processes, and Cybersecurity event investigation/resolution preferred.
• Three years of experience as a technical lead preferred.
• Prior experience managing others preferred.
• Broad knowledge of all IT related technologies with subject matter expertise in IT Security related technology and business exposures impacting organizational vitality preferred.
• Problem Solving:
• Demonstrates sound analytic and diagnostic skills dealing with issues that are loosely defined and/or conflict with available information.
• Knows where to obtain information needed to make the appropriate decisions.
• Breaks a problem down to manageable pieces and implements effective, timely solutions.
• Is very good at identifying the problem versus the symptom.
• Deals increasingly with problems that require involvement of others to solve.
• Has the ability to reach sound decisions quickly.
• Carefully evaluates alternative risks and solutions before taking action.
• Optimizes the use of all available resources.
• Proficient use of automation and provisioning tools, techniques, and manipulation including, Cloud platforms (AWS or GoogleCloud), programming languages (Python, PowerShell, Terraform, Puppet, Ansible), and an understanding of security engineering practices.
• Experience with some of the following tools & platforms (or similar): AWS services, SQL, Jenkins, Urban Code Deploy, GitHub, OpenSearch (Elasticsearch & Kibana), HashiCorp Vault, Microsoft Certificate Manager, Venafi, etc.

• Maintains partnerships across the organization, and is able to influence senior management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge.
• Balances team and individual priorities.
• Exhibits objectivity and openness to others' views.
• Gives and welcomes feedback.
• Puts success of team above own interest.

• Manages functional objectives and priorities supporting multiple assigned business units.
• Responsibilities are assigned with latitude for setting priorities and decision-making using generally accepted guidelines.
• Results are reviewed with next-level manager for clarification according to predefined objectives.
• Ability to lead team members and help create a safe environment for others to learn and grow as engineers, and a proven track record of self-motivation in identifying opportunities and tracking team efforts.
• Planning and Project Management:
• Develops operational plans and provides resource estimation for task planning.
• Responsibilities are assigned with some latitude for setting priorities and decision-making using established policies and procedures.
• Proposes plans of action that are timely, realistic, and positive.
• Sets appropriate goals for projects and monitors progress against the plan.
• Delegates to maximize organizational effectiveness.

• Demonstrates sound analytic and diagnostic skills dealing with issues that are loosely defined and/or conflict with available information.
• Knows where to obtain information needed to make the appropriate decisions.
• Breaks a problem down to manageable pieces and implements effective, timely solutions. Is very good at identifying the problem versus the symptom.
• Deals increasingly with problems that require involvement of others to solve.
• Has the ability to reach sound decisions quickly.
• Carefully evaluates alternative risks and solutions before taking action. Optimizes the use of all available resources

• High school diploma or equivalent required.
• Five years of experience in Computer Science or a related field required.
• One year of experience as a technical lead required.

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.