Director, Data Management

Who Are We?

• Influences strategies and policies to ensure data consistency, accuracy, timeliness, validity and completeness
• Develops procedures and processes to certify data quality for business purposes
• Performs complex data profiling and analysis; communicates results in support of data quality processes.
• Meets with business customers to recommend, develop, maintain and prioritize business data requirements and specifications
• Data Governance:
• Responsible for adoption of defined data policies, standards and best practices on assigned projects or initiatives
• Collaborate with partners on design, development and implementation of innovative governance practices, roles, responsibilities
• Data Analysis:
• Leveraging knowledge of data models, data relationships, mapping lineage and business rules to ensure that solutions meet operational and business needs
• Handles customer requests (internal or external, e.g. data calls) of advanced complexity for changes to production systems, determines impact on existing systems, processes and develops appropriate specifications, enhancements and or procedures to comply
• Leads the root cause analysis and resolution of business data issues, including proposal and implementation of specification or procedural changes to address issue, working with impacted areas
• Metadata Mgmt/ Data Catalog:
• Applies advanced understanding of overall physical and logical data model and of data relationships, mapping, lineage and business rules
• Leads the design and implementation of metadata repositories
• Data Stewardship:
• Within your organization, facilitates connections among data stewards
• Establishes best practices and expected deliverables
• Data Security:
• Ensures data and information are handled in accordance with established laws, regulations and policies.
• Data Culture:
• Partners with enterprise colleagues to mature Travelers data culture
• Knowledge Management:
• Leverages tools, processes and workflows to capture knowledge, find information and maintain its relevance
• Actively promotes a knowledge sharing culture and value proposition while generating awareness of initiatives throughout the organization
• Articulates guiding principles and frameworks that align with the strategic vision
• Leads the creation, maintenance and governance of taxonomies and ensures its applicability to content and/or data
• Strong understanding of emerging trends in knowledge management
• Leadership:
• Develops and owns project timelines and planning for assigned projects
• Integrates work efforts within respective team portfolios.
• Provides leadership by assigning work based on priorities and coaching / mentoring team members.
• Perform other duties as assigned.

• Technical Knowledge:
• Bachelors degree in STEM (Science, Technology, Engineering, Mathematics)
• Advanced knowledge of Data Management tools, techniques and programing languages
• Demonstrates thorough understanding of overall data models, data relationships, mapping lineage and business rules
• Strong SQL knowledge
• Experience with Data Profiling & Data Quality, recommending improvements to best practices
• Experience:
• 9 years of data management or relevant analytics experience.
• Certifications:
• IDMA or DAMA Certifications

• Bachelors degree or 5 years of relevant data and analytics experience.

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.