Full Time Dispatcher

Full Time DispatcherLocation256 Terryville Road Bristol, Connecticut 06010 USPhone NumberCategoriesOperation SupportReq IDJR1159 Full Time Dispatcher (Open)First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.Now Hiring a DispatcherAt First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.At First Student, we are proud to offer:

Tremendous Career Advancement Opportunities due to a strong presence across North America

Positive and rewarding work environment

Dispatcher Responsibilities:

Oversees all routes and scheduling of buses

Counsels and coaches drivers and monitors

Handles heavy phone and radio traffic

Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

Serves as primary communication liaison with major contracted customer

May handle charter reservations, billing, or driver payroll

Provides solutions to drop-off and pick-up problems

Handle back-up driver duties or perform miscellaneous clerical duties as needed

Completes assignment of special projects

Assists with supervision of day-to-day operations

Dispatcher Experience and Skills Required:

3-5 years experience

High school diploma or equivalent

Basic knowledge of radio dispatch equipment

Excellent communication and customer service skills

Ability to deliver under time constraints and deadlines

Previous terminal operations, dispatch, or driver experience

Computer literate

Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you’ll also enjoy security, a brilliant future, and excellent training.Apply today to join our team!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .