Help Desk Analyst I

04 Jul 2024

Vacancy expired!

Description

We need someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. This Help Desk Analyst role is located in the Norwalk, Connecticut area and is a long-term contract / temporary opportunity.

Your responsibilities in this role

- Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

- Identify recurring technical issues and propose solutions to address the root of the problems

- Independently investigate and implement solutions to technical issues

- Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups

Requirements

- Background in user administration and bug fixing in a client server environment

- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

- Cabling experience desired

- PC desktop/workstations experience

- Command of color printers

- Familiarity with basic networking concepts

- IT support ticketing system experience highly valued

- Ability to simplify complex problems and build solutions

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

  • ID: #43821311
  • State: Connecticut Norwalk 06850 Norwalk USA
  • City: Norwalk
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2022-07-04
  • Deadline: 2022-09-01
  • Category: Et cetera