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We have 4 Contract positions for "IT Business Intelligence Architect - Level II" with one of our direct clients in Hartford, Connecticut for an initial contract duration of 12+ months. No third-party candidates are considered for this position.Interview Type is Telephonic. Local Candidates Preferred.Please contact no (678) 381-1197
Job Description:Our Client is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with the government easier. When you join the Client Digital Service, you’ll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the Client place is the place for you.Is This You?- Innovation. You enjoy designing services, products, websites, and graphics tied to existing and new digital products.
- Big Picture Thinking. You strive to improve internal processes and externally facing solutions.
- User-centric. You derive joy from working with people to drive user-centered research and testing.
- Storytelling. You understand how to reach and move an audience with an engaging story.
- Embrace Change. You have experience thinking outside of the box, understanding the perspectives of others, interpreting and validating data.
- Service-Oriented. You are passionate about government innovation and improving services for citizens.
- Conduct primary and secondary user research
- Conduct and evaluate quantitative and qualitative research
- Perform market and ethnographic research
- Work closely with cross-functional teams to identify and evaluate research topics
- Plan and implement user research strategies and methodologies
- Advocate research findings to diverse audiences through written and oral presentations
- Mentor and coach junior UX researchers on the team
- Perform usability studies with consumers
- Ask questions, gather data, and analyze data
- Use a diverse set of UX research tools
- Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
- Helping to discover problems while the service is being developed, not once it is live
- Checking the operating environment to make sure test results are valid
- Helping increase user and agency confidence in future service or product delivery
- Helping reduce the risk of reputational damage
- Recruiting and leading testing groups
- Running research sessions with users
- Understanding accessibility issues and engaging with team to build equality
- Digital Platforms, Tools, & Discipline – At least 3 years of experience and use cases with the following:
- Working with enterprise-scale digital platforms and products
- Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence
- Communication and collaboration with state-wide partners
- Encouraging an interactive, cooperative, collaborative, and customer-focused work environment
- Comfort in blazing a path through an ambiguous work environment
- Judgment fitting to the ever-changing environment
- Government-specific task management
- Ability to share research results quickly and effectively
- Ability to perform all research-related tasks including research, planning, evaluating, and iteration
- Ability to formulate specific, answerable, and practical questions
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
- Experience with remote testing tools
- A strong desire for creative problem-solving with a positive attitude
- Excellent time-management skills
- Knowledge of best practices for user experience research and testing
- Willingness to participate in ethnographic research and interviews
- Ability to distill complex concepts into simple ideas
- Exceptional verbal and written communication skills
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
- Comfort in blazing a path through an ambiguous work environment
- Prioritization, organization, and triage in an independent environment
- Understanding of the Agile development process
- Supporting teammates’ skills and behaviors development and delivery
- Communication and collaboration with state-wide partners
- Creative and analytical thinking with strong problem-solving skills
- Judgment in dealing effectively and diplomatically with government staff
- Ability to maintain strict confidentiality
- A bachelor’s degree or higher in graphic design, marketing, communications, or related field
- 2 years of professional experience in design, communications, management, or testing
- 1 year of user-centered design
- 1 year of user research and analytics
- ID: #22100129
- State: Connecticut Hartford 06101 Hartford USA
- City: Hartford
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2021-11-03
- Deadline: 2021-12-30
- Category: Et cetera