Medical Staff Office Coordinator

12 Jan 2024

Medical Staff Office Coordinator (Administrative Assistant) | Office/On-site Recruitment # 231222-3591CL-001 Location New Haven, CT Date Opened 1/12/2024 12:00:00 AM Salary $62,221 - $80,517/year (New State employees start at the minimum) Job Type Open to the Public Close Date 1/22/2024 11:59:00 PM Go Back Apply View Benefits (


Are you a looking for an opportunity to make a difference in the public sector? If so apply today!

The State of Connecticut ( , Department of Mental Health and Addiction Services ( DMHAS ( ) is seeking an experienced and qualified individual for the role of Medical Staff Office Coordinator (Administrative Assistant ( ) to support our agency.


To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 ( - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;

We offer a competitive benefits ( plan that includes healthcare coverage, a retirement plan as well as paid time off, including 13 paid holidays per calendar year.

We encourage a strong work/life balance for all state employees.

We offer opportunities for professional and personal growth.

State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here ( for more information.

We have limitless areas for you to perform relevant and significant work.


Facility: Connecticut Mental Health Center ( CMHC ( )

Unit: Office of the CMHC Medical Director

Address: 3 4 Park St, New Haven, CT

Schedule : Full time, 40 hours per week | First shift, 8:30am 5:00pm Monday through Friday

PCN: 140933 Discover the opportunity to:

Coordinate all aspects of the operation of the Office of the CMHC Medical Director

Develop solutions to organizational and/or technical problems in the administration of a credentialing and privileging system.

Serve as a liaison with faculty and staff for problem solving, education or system enhancements;

Provide ongoing management of the office.

Recommend upgrades and/or improvements to systems.

Record administrative and committee meeting minutes.


DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

CMHC is an urban community mental health center with an exceptional 50-year tradition of serving individuals with serious mental illness. Founded in 1966, the CMCH cares for more than 5,000 people a year in a variety of services. CMHC treats individuals suffering from severe and persistent psychosis, depression, anxiety, addictions (including alcoholism, cocaine, and gambling) and those with co-existing mental health and addiction problems.

Selection Plan


Please read or watch our Applicant Tips on How to Apply!

Please Note:

In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.

Please Note:

For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.

To Apply:

In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.

In order to comply with Public Act 21-69 ( , the State of Connecticut is no longer asking for resumes during the initial application process.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

Important Next Step Information for After You Apply:

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at

Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.

Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Pamela Rochette via email at


In a state agency this class is accountable for independently performing the most complex tasks in providing both office administration and secretarial support for a major program. EXAMPLES OF DUTIES

With thorough, working knowledge of CMHC’s Medical and Professional Staff bylaws, rules, regulations, and hospital policies, as well as Joint Commission, Medicare/Medicaid, and State regulations, oversee the credentialing and privileging function/office for CMHC.

Manage the day to day operations of the Medical and Professional Staff Office for all physicians and other medical providers plus other members of the Medical and Professional Staff, such as psychologists, including the preparation, submission and tracking materials for the Peer Review and Privileging Committee and maintaining files with updated performance evaluations and verification of licensure, DEA registration (if applicable), National Practitioner Data Base (NPDB) status and other pertinent documents.

Develop, implement and maintain critical communication systems to monitor, inform, and update all departments on matters of credentialing and privileging assuring consistent, compliant and accurate application review and response in a timely and efficient manner. This includes the development of effective procedures as well as information system solutions.

Ensure compliance with all relevant accrediting and regulatory agencies [Joint Commission, and State and Federal regulations] regarding credentialing and privileging, while developing and maintaining knowledge of the relevant statutes and laws.

Oversee and manage the Medicare and Medicaid enrollment process for physicians, which includes documentation of provider enrollment and re-enrollment, and deactivating providers as appropriate to facilitate accurate billing procedures and to assure the generation of clinical revenue.

Perform mandatory medical staff reviews prior to recommending and presenting medical staff for credentialing and privileging to the CMHC Credentialing Committee to ensure compliance with the national standards and CMHC protocol. Coordinate, develop the agenda, and take minutes (containing sensitive, highly confidential information) for the Peer Review and Privileging Committee and Executive Committee of the Medical and Professional Staff. Research, report and provide information to assist the Peer Review and Privileging Committee with the development of privilege criteria, privilege delineation and other documents necessary for an effective credentialing and privileging process.

Develop performance improvement mechanisms to evaluate and improve the overall credentialing and privileging process. Develop and implement effective audit credentialing process and tools to assure quality workflow.

Update and maintain the Credentials and Privileging policies and procedures in accordance with national standards and CMHC policy.

Coordinate all efforts for onboarding of new residents, psychiatry fellows and Yale faculty physicians, assuring that key individuals within the organization have made appropriate arrangements for individuals to begin work in an efficient manner. Specific tasks include coordination and implementation of enrollment in the RxNT electronic prescribing platform for all new prescribers, Medicaid enrollment for physicians, and collaborating with other administrative staff to facilitate other onboarding tasks such as keys, parking, and WITS enrollment.

Create and coordinate the yearly on-call schedule for Attending psychiatrists, known as the Clinical Administrative Back-up (CABU) physician.

Performs related duties as required. For more information, click here ( .


Considerable knowledge of

office administration and management;

department and/or unit policies and procedures;

proper grammar, punctuation and spelling;

business communications;

Knowledge of business math;


interpersonal skills;

oral and written communication skills;

Ability to

operate office equipment which includes computers, tablets, and other electronic equipment;

operate office suite software;

take notes (shorthand, speedwriting or other method acceptable to manager).


Four (4) years of experience above the routine clerk level in office support or secretarial work. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been as a Secretary 2 or its equivalent.MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED College training in the secretarial sciences may be substituted for the General Experience on the basis of 15 semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years. PREFERRED QUALIFICATIONS

Experience using analytical skills and independent problem solving.

Experience managing complex projects from inception to completion, development to deployment.

Experience providing clear communication skills, both oral and written, with the ability to communicate effectively with all organizational levels.

Experience with Microsoft Office applications including Excel, database systems and web browsers, demonstrating competencies in current system use to streamline reporting and data management in sync with related existing systems.

Experience working and interacting with personnel from multiple departments and levels while maintaining sensitive and confidential information.

Experience with management information systems, along with organizational and management skills.

Experience working in healthcare/hospital administration.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online

  • ID: #50857069
  • State: Connecticut New haven 06501 New haven USA
  • City: New haven
  • Salary: USD TBD TBD
  • Showed: 2024-01-12
  • Deadline: 2024-03-13
  • Category: Et cetera