Mental Health Technician (Outpatient)

The Mental Health Technician is responsible for assisting and supporting patients through the entire treatment experience from admission through discharge. MH Tech  responsibilities primarily include ensuring patient safety, providing milieu interventions, leading psychoeducational groups, and supporting patients as they navigate the treatment process. As the Tech team is available to the patient on a twenty-four-hour basis, careful patient monitoring and communication with the treatment team is essential. Reports to Facility Manager/Program Director.ResponsibilitiesOrients new patients to the treatment program, its requirements, intent, and routine. Completes needed assessments within 24 hours of admission.Determines whether the new patient has any special needs, communicates those needs to the treatment team, and assists the patient in fulfilling those needs.Monitors all patients through the treatment experience, keeping patients in the line of sight in the milieu and checking on patients in bedrooms or other areas regularly.Supports co-workers in creating a positive environment, being a role model, and working as a team.Contributes to the well-being of all patients by serving as a positive role model, and demonstrating a professional and caring manner toward co-workers, patients, and guests.  Treat all patients, guests, and co-workers respectfully and courteously.Facilitates treatment plan set forth by the Therapist by providing day-to-day support to patients and if patients need to “check in”, help patients engage in a positive coping skill.  Directs patients in a clear, concise, and informative manner.Understands the importance of structure by following the house rules and group schedule each shift.Responsible for running and engaging patients in therapeutic groups such as coping skills, relapse prevention, psycho-education, Life Skills, etc. for the expected length of time identified in the Program Schedule.   Also assists in providing group ideas.As Technicians are the “eyes and ears” of the milieu, they are responsible for documenting any behaviors that occur in the milieu comprehensively and appropriately. Must maintain the confidential nature of all patient and program-related activities.Answers telephone promptly and politely. Transfers inquiries they cannot assist with to the Therapist, Milieu Manager, or Program Director. Maintains a clean environment by completing the cleaning required on the shift worked and documentingThis is a full-time position working Monday through Friday from 11am - 7pm. For a virtual tour of the facility, please visit our website at discoverymood.com