Microsoft Solution Architect (Hybrid position)

Scope of Services The scope of services required for the Microsoft Solutions Architect includes:

• Expert level Windows 2022/2019/2016 Active directory and domain controller design, implementation, and administration with a focus on security.
• Hands on experience of working with Office 365 products like Exchange Online, SharePoint Online, OneDrive, Intune and Office web apps.
• Maintains security focused programs to ensure the organization is prepared to protect, detect, respond, and recover from a cyber-attack.
• Expert level health and performance monitoring of infrastructure servers and take preventive or corrective action as needed to maintain system availability and performance standards.
• Expert level architecture planning and migration for existing Microsoft Identity manager 2016 codeless environment to new server following all best practices from Microsoft.
• Expert level knowledge in administering Windows Defender for identity, Windows Defender ATP, troubleshooting Office 365 issues and AADConnect.
• Expert level knowledge on deploying and architecting Windows Intune, System center configuration manager.
• Monitor logs, message flows, queues, quotas, storage, and other resources taking appropriate preventive or corrective action as needed.
• Audit, test, schedule and install patches using SCCM and other operating system components as well as upgrades to member servers as needed.
• Expert level knowledge in managing XDR solutions like Palo Alto CORTEX, Windows defender ATP for servers/workstations and Malwarebytes antivirus products.
• Experienced with working in CritSit (critical situation) such as data breach, malware/ransomware attack and disaster recovery with minimal or no supervision.
• Take proactive steps in ensuring branch's Microsoft licensing requirements are met.
• Manage and contribute towards branch-wide standards for IT and eDiscovery, compliance and litigation hold mandates.
• Participates in on-call after-hours support rotation to ensure that critical performance issues are resolved, and security events and incidents are addressed in a timely manner, in accordance with internal SLAs.
• Respond to escalated helpdesk tickets, resolve system and user problems

• 12+ years of Expert level direct hands-on Active Directory, Microsoft Exchange, Microsoft Identity management and Office 365 experience

• 5+ years of Microsoft Azure/Office 365 cloud and security technologies
• 5+ years of Microsoft identity manager, SCCM and email security experience
• Strong understanding of SMTP e-mail flow and related transport/DNS configuration
• Scripting experience in languages such as PowerShell
• Excellent written and verbal communication skills.
• Adhere to change management, incident management and problem management practices to ensure all activities are executed as per process.
• Azure / O365 certifications
• Microsoft Exchange certifications