Project/Program Manager

Hello Team, Please share suitable profiles for below requirement,

• Coordinate resources for the delivery through the SDLC of a case management system using Salesforce platform
• Ensure that all project milestones and deliverables are delivered on-time, within scope and within budget
• Develop a project plan to monitor and track progress
• Manage changes to the project scope and schedule using appropriate verification techniques
• Prepare reports for management and the stakeholders regarding the status of the project
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Communicate and provide notification of the schedule as it is developed and the impact
• Delegate project tasks to team members as needed
• Track project performance
• Perform other related duties as assigned
• Develop spreadsheets, diagrams and document processes as needed

• Proven working experience in project management
• Agile SDLC process experience
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office
• Salesforce experience
• RPA experience a plus
• Project Management Professional (PMP) certification is a plus
• Bachelor's Degree in appropriate field of study or equivalent work experience

• Supervision
• Project Management (predictive and adaptive)
• Management
• Process Improvement
• Planning
• Performance Management
• Vendor Management
• Case Management a plus
• Excellent written and verbal communication skills