Salesforce BA - Full Time

Location Remote until COVID Post that any Anthem location (Wallingford-CT, Norfolk-VA, Woodland Hills/ Thousand Oaks-CA, Mason-OH) Full Time Job Description Need Salesforce BA . JD of a Salesforce BA role : Salesforce business analyst is a project-based, business-improvement role. Business analysts help guide businesses to improve business processes and efficiency in Salesforce. They elicit, document, and analyze requirements around business challenges, and then produce data-driven solutions. Salesforce business analyst is like an interpreter. They're the go-to person when it comes to communication between IT and business stakeholders to ensure all involved work together to attain the best results. Required skill:

• Needs analysis
• Eliciting requirements and Prioritize requirements from various stakeholders
• Business case definition
• Requirements writing
• Requirements review
• Flow and process diagramming
• Wireframing
• Business data analytics
• Problem solving
• Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders
• Assess change-proposals and define solutions to help the organization achieve its goals
• Discover, organize, and clarify business needs and review/produce specifications for change
• Work with the Technical Analyst and development team to ensure that they understand the specifications.
• Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan.
• Conduct business process modeling and generate applicable scenarios for the technology functionality testing team

• AppExchange
• Automation
• Collaboration
• Data management
• Reports and dashboards
• CRM
• Platform