Senior IT Quality Analyst

28 Jun 2024

Vacancy expired!

Together we strive for everyone's opportunity towards a better financial future.

Together we stand up for and champion everyone's access to opportunity. We strive for better together. We advocate for everyone and not against anyone. Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision to be America's Retirement Company®.

Are you ready to join a great company with a winning culture? Start your Voyage - Apply Now

Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.

Profile Summary:

Responsible for overseeing, developing, implementing, maintaining, and enhancing test plans, scripts and methodologies to ensure comprehensive testing and compliance with system specifications. Plays lead role in evaluation of testing results, formulates strategies for more efficient testing methods, maintains current knowledge of Quality Assurance and Testing industry standards, and implements improvements as needed. Makes independent, creative, technical contributions to testing IT business solutions for fulfillment of user requirements and deployment readiness, employing quality standards and controls throughout the change life cycle. Requires strong interpersonal and technical skills to work effectively and efficiently with members of all related IT teams and business partners.

Profile Description:
  • Collaborates, oversees, reviews, writes, revises, and validates quality standards and test procedures for program design and product evaluation to attain quality of software economically and efficiently.
  • Defines methods to eliminate or mitigate software risks and ensure compliancy with security and risk requirements
  • Evaluates change requests, considering increased value versus technical considerations and overall risk.
  • Develops performance measures, test plans, testing methodology, and product release criteria based on business, compliance, risk and technical requirements.
  • Develops, defines, and implements testing strategies and processes corresponding to the needs of the system (including environment(s)) or project.
  • Utilizes metrics to evaluate and provide information on system readiness, defect tracking, and other measurements as appropriate.
  • Supports the Voya DevOps platform tools/process and procedures to ensure quality practices, and adherence to process, throughout the code migration and execution process.
  • Provides documentation, diagrams, flow charts and any other materials needed to determine and show programs will perform according to user request and conform to guidelines. Analysts will provide metrics and other presentations as needed.
  • Recommends program and environment improvements or corrections to technical and business IT staff.
  • Actively looks for and implements quality and testing efficiencies to improve the overall system delivery.
  • Adheres to and supports all organizational and IT policies and procedures regarding software development and project management.
  • Champions use of standard and automated testing and Quality Assurance tools.
  • Other duties as assigned.

Knowledge & Experience:
  • 5+ years of testing and Quality Assurance experience, including writing detailed test cases, test plans and strategies.
  • Prior experience with web, client server and/or mainframe applications.

Required Skills:
  • SDLC
  • Testing and Quality Standards knowledge - architecture, infrastructure, security, DevOps
  • Testing & Quality Industry Standards knowledge
  • Change Management - code migrations to QA & ServiceNow tickets
  • Project Management
  • Mentoring ( QA analysts)
  • Financial Management/Work effort estimates
  • Knowledge of end-to-end testing/regression testing of all AM/AE application and infrastructure changes (that impact the BU) and documents results
  • Testing - developing test plans, test scripts, implementing test plans, test scripts and maintaining test plans, test scripts, test methodologies
  • Software risk and compliance knowledge
  • Release Management Process
  • Business requirement analysis for test implications & functional requirement analysis for test implications
  • Design/Tech Specification knowledge
  • Defect management, Performance management and analysis
  • Quality Assurance IT Automation tools - Business user and Admin
  • Application knowledge: Web, Client server , Mainframe & Quality specific tool knowledge/application
  • Supplier management
  • Work independently in a leadership capacity
  • Communication & Problem solving skills
  • Business relationship management & Collaboration - internal, external teams & business partners
  • Business Acumen among LOBs (past, current, future goals, strategies and plans)

Colorado Residents Only: The salary range for Colorado residents is $79,490 to $109,290. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to the base salary, Voya offers incentive opportunities based on each role to reward achievement of annual performance objectives. A list of additional benefits can be found on our job posting and also on our Voya career page. All benefits are subject to eligibility requirements.

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Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer
  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan - with generous company matching contributions (up to 6%)
  • Voya Retirement Plan - employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time - 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:
  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee's request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please see our resources for applicants with disabilities .

Misuse of Voya's name in fraud schemes

  • ID: #43662048
  • State: Connecticut Work@home 00000 Work@home USA
  • City: Work@home
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-06-28
  • Deadline: 2022-08-26
  • Category: Et cetera