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- Minimum 7 years of experience
- Experience with Service Now consolidations as a part of M&A activity is a strong plus.
- Prior BA experience working with Service Now is a MUST.
- Minimum 7 years of experience
- Experience with Service Now consolidations as a part of M&A activity is a strong plus.
- Prior BA experience working with Service Now is a MUST.
- Experience with Service Now
- Prior Experience who has been a Business Analyst
- M&A experience with Service Now
- Business Needs Identification - Operates at a functional level in assessing and defining business need and areas for improvement. Proactively seeks out opportunities to enhance and improve in line with strategic goals. Actively monitors and identifies capability gaps and proposes potential solutions through research internally and externally.
- - Selects the appropriate analysis approach to a piece of work depending on its Business Analysis Planning complexity, level of risk, known assumptions, constraints and dependencies. Proficient in scoping and recommending appropriate approaches. Capable of planning and managing their own and other team member's activities to meet deliverables and deadlines. Accountable for performance and quality of analytical work delivered, both their own and the work of others.
- Stakeholder Analysis & Change - Effectively identifies stakeholders from all areas of the business, and actively builds and maintains relationships according to individual stakeholder needs and levels of influence. Contributes to communication plans and change management for project and stakeholders.
- Requirements Analysis and Design Definition - Responsible and accountable for requirements management plans including elicitation, approvals, processes, RAID and scope impacts. Highly responsive to changing business priorities with ability to plan ahead, accounting for potential changes and corrective actions. Advanced requirements elicitation and management skill-set; including traceability, testing and validation. Leads the work with the business to identify functional and technical requirements, translating the requirements into design specifications reflecting Functional Design, User Interface Design and Business Process Design. Closely partnering with the Architecture team, ensuring the technical solution will deliver the agreed business benefits.
- Business Case Definition - Shapes and defines the business case, producing detailed business justification for investment including ROI and benefits realization.
- Solution Evaluation - Highly proficient in analyzing and assessing solution proposals and able to articulate supporting reasoning. i.e. assessing business readiness, maximizing value vs. spend.
- Business Stakeholders to ensure that solutions fulfil their future strategic needs and challenges
- Business Relationship Managers to develop and maintain the business relationship, support business process change and act as point of contact for application development
- Business customers to identify business requirements and effectively communicate impact, cost and benefits of new and changed demands
- Process owners to identify and devise solutions that optimize business process performance, capability and competitiveness
- IT Architecture, Delivery and Support to ensure clear understanding of requirements and effective testing so that the solutions delivered to the business are efficient and effective, meeting the customer experience expectations.
- Work collaboratively with or take responsibility for:
- Test Lead to define the testing approach and the components of testing to ensure traceability of requirements and effectiveness of overall solution.
- Change Management/Communication Lead to ensure the Change Management and Communications plans and delivery support the Stakeholder Analysis.
- Proven experience of successfully deploying a variety of business analysis tools/techniques to enable business change
- Proven experience of working with complex integrated systems, using creative and strategic thinking to deliver exceptional results
- Strong engagement, communication and stakeholder management skills, including excellent presentation and influencing skills
- Experience of working in a regulated environment
- Experience of virtual collaboration to lead, shape and develop innovative solutions
- Experience of mentoring, coaching or developing others
- Experience of working with and managing third party suppliers/vendors
- Degree in relevant discipline or formal certification in business analysis practice
- Lean SIGMA training
- Practical usage of Agile Methodology
- Experience of working in a global organisation with complex/geographical context
- Pharmaceutical business awareness/business domain knowledge
- Cross industry business awareness/business domain knowledge
- Excellent analytical and problem-solving skills.
- Stakeholder Management skills that ensure a positive and nurturing handling of stakeholders and their requirements
- Excellent communication skills
- Process and workflow Discovery/Mapping/Documenting/Diagram/Optimization skills
- Functional Specification documentation skills
- Gap Analysis relating to as-is and to-be states or against ServiceNow/Company best practices
- Ability to assist with writing demands and stories required for the ServiceNow platform development and growth
- Ability to work with ServiceNow Architects and vendors to enable project completion in the ServiceNow space
- Experience working at a global level within a large organization
- Ability to identify with end-users and ensure their continued usage of the ServiceNow platform without interruption
- Experience in ServiceNow platform integration or acquisition-focused ServiceNow project work
- Business Analyst activities relating to ServiceNow platform growth and expansion
- CMDB knowledge
- ITSM or ITIL working knowledge
- Understanding of Change Management/GxP
- Continuous improvement and lifecycle management knowledge
- Ability to perform internal operational tasks for the ServiceNow projects
- Ability to work in a matrix team setting.
- Understanding of Project Management and governance
- Experience working in a Pharma-related field.
- Degree in relevant discipline or formal certification in business analysis practice
- Lean SIGMA training
- Practical usage of Agile Methodology
- Experience of working in a global organization with complex/geographical context
- Pharmaceutical business awareness/business domain knowledge
- Cross industry business awareness/business domain knowledge
- IT Capability Leads
- Business Relationship Managers
- Business customers Global process and systems owners
- Enterprise and Solution Architecture Strategy, Innovation, Delivery and Capability functions Capability Service Managers and Operational
- Service Managers Cross functional project teams Internal network forums
- External IT partners, Third Party suppliers/vendors Consultancy partners
- Business Analyst professional bodies, networks and forums
- Business specialism professional bodies, networks and forums.
- ID: #49835119
- State: Delaware Wilmington 19801 Wilmington USA
- City: Wilmington
- Salary: Up to $80
- Job type: Contract
- Showed: 2023-05-01
- Deadline: 2023-06-09
- Category: Writing/editing