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- Providing support to desktops, notebook systems, hardware, and customer related services.
- Providing assistance to end users for firm-approved applications using a variety of different methods. Those applications include: Microsoft Office, Outlook, Remote Desktop Services, VPN, and other applications as deemed necessary
- Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors and peripheral hardware; also scanning computers for viruses
- Troubleshooting and resolving problems involving hardware, systems software, and applications software. Troubleshooting a variety of symptoms in order to diagnose the actual problem.
- Setting up and configuring desktop and notebook computers and printers, initializing and stabilizing performance
- Display knowledge and proficiency in various remote communication methodologies, including Remote Desktop Services, RSA SecurID technology and VPN
- Demonstrate the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems.
- Possess knowledge and proficiency in a wide variety of software programs, including Windows 10 and Microsoft Office 2016 (Word, PowerPoint, Excel and Outlook)
- ID: #49498475
- State: Delaware Wilmington 19801 Wilmington USA
- City: Wilmington
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2023-03-19
- Deadline: 2023-05-16
- Category: Science/biotech