Fire Sprinkler Service Coordinator

The Service Coordinator is responsible for many administrative roles within Wayman Fire Protection. This position supports our technicians in the field as well as communicating with our customers in regard to services performed, contracts, billing, scheduling and maintaining documentation and all other work as assigned. This role works closely with the Department Manager and other team members to ensure related work is organized and adhering to all deadlines.Essential Functions:Provide general administrative and clerical support.Is the first point of contact for Sprinkler service requests.Assist in coordinating and organizing departmental related special events.Respond to work requests from department staff in a timely and accurate manner.Assist in preparing and maintaining departmental materials, and departmental files.Maintain positive working relationships with internal and external customers.Provide support as needed to all Wayman employees and Managers as needed.Adhere to company policies and regulations.Competencies:Exceptional verbal, written and listening skills.Detail oriented, focused, and self-starter.Ability to work effectively both independently and as part of a team.Proficient with computers for a variety of tasksConfident using Microsoft applications including Word, Excel, and OutlookKnowledge of file management, transcription, and other administrative proceduresAbility to maintain successful relationships with customers and team members.Knowledge of Spectrum Construction software and/or Service Trade field service software is considered a plus.