Vacancy expired!
DescriptionAbout this roleTechnology & OperationsTechnology & Operations is the backbone for both the client lifecycle and the investment lifecycle. The group's Follow the Sun Model ensures that the firm's operations are consistent and efficient across all investment products, client channels and regions, helping to deliver a superior client experience and drive scalability. Technology & Operations is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal partners and clients.BlackRock's Technology & Enterprise Service Group aims to provide BlackRock Employees with robust technology infrastructure and strategic workplace solutions to deliver a consistent employee experience around the world, while handling information security and data integrity. Teams aligned to support the firm's functions.As a Network Operations Associate, you will:- Provide 2nd/3rd line technical support & incident management for BlackRock's global networks. Focus for the role will be supporting the firm's new innovative Corporate HQ in NYC Hudson Yards (HY). You will play a significant role in the deployment and ongoing support for the new state-of-the-art facility
- Monitoring and diagnosing performance issues and managing operational network maintenance activities and supporting infrastructure changes
- Manage the root cause analysis of identified incidents; conduct proactive network reviews
- Create and maintain operational support documentation and recommend and implement management and monitoring improvements
- Formulate daily operational checks and coordinate with the Global Operations Teams for all issues related to the HY complex
What You'll Need:- Bachelors degree and 5 years of experience or Masters degree and 2 years of experience in the related field
- The ability to multitask in a fast-paced environment and execute when under pressure
- Demonstrable experience of key networking technologies/vendors including experience of enterprise WiFi solutions
- Knowledge of Software Defined Access and segmentation technologies (e.g., Cisco DNAC, ISE) hands on experience preferred
- Experience in scripting and programming skills (Python, Ansible, Terraform) highly desirable
- Strong understanding of traffic flow across complex network deployments; able to identify issues from a physical link through to application level.
- Bachelor's degree & five (5) years of experience, or Master's degree & two (2) years of experience
- Strong interpersonal skills and ability to build relationships in a matrix managed environment
Our benefitsTo help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.About BlackRockAt BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrockBlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
- ID: #44727787
-
State: Delaware
Wilmington
19809
Wilmington
USA
- City: Wilmington
- Salary:
USD
TBD
TBD
- Job type: Permanent
- Showed: 2022-08-09
- Deadline: 2022-10-07
- Category: Et cetera