NOC Engineer

11 Nov 2024

Vacancy expired!

JD FOR NOC JUNIOR CANDIDATES:
  • Good oral and written communication skills, and ability to address conflict with others constructively
  • Minimum of 1 year of experience in monitoring complex environments using industry standard monitoring tools.
  • Contact on-call personnel to communicate new events depending in Priority
  • Escalate All Major Incident Candidates to the Incident Management team, on-call resources or management
  • Participate in Major Incident bridge calls to provide real time data for monitored systems
  • Document activities performed in associated tickets
  • Manually Monitor processes/system not covered by automated monitoring tools
  • Flexible to work in any shift.
  • Good communication skill to interact with both customer and end user over phone and through email.

JD FOR NOC SENIOR CANDIDATES:
  • Good oral and written communication skills, and ability to address conflict with others constructively
  • Minimum of 3 Plus year of experience in monitoring complex environments using industry standard monitoring tools.
  • Contact on-call personnel to communicate new events depending in Priority
  • Escalate All Major Incident Candidates to the Incident Management team, on-call resources or management
  • Participate in Major Incident bridge calls to provide real time data for monitored systems
  • Document activities performed in associated tickets
  • Manually Monitor processes/system not covered by automated monitoring tools
  • Flexible to work in any shift.
  • Good communication skill to interact with both customer and end user over phone and through email.

  • ID: #22566063
  • State: Delaware Wilmington 19801 Wilmington USA
  • City: Wilmington
  • Salary: $28 - $35
  • Job type: Contract
  • Showed: 2021-11-11
  • Deadline: 2022-01-09
  • Category: Et cetera