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- Good oral and written communication skills, and ability to address conflict with others constructively
- Minimum of 1 year of experience in monitoring complex environments using industry standard monitoring tools.
- Contact on-call personnel to communicate new events depending in Priority
- Escalate All Major Incident Candidates to the Incident Management team, on-call resources or management
- Participate in Major Incident bridge calls to provide real time data for monitored systems
- Document activities performed in associated tickets
- Manually Monitor processes/system not covered by automated monitoring tools
- Flexible to work in any shift.
- Good communication skill to interact with both customer and end user over phone and through email.
- Good oral and written communication skills, and ability to address conflict with others constructively
- Minimum of 3 Plus year of experience in monitoring complex environments using industry standard monitoring tools.
- Contact on-call personnel to communicate new events depending in Priority
- Escalate All Major Incident Candidates to the Incident Management team, on-call resources or management
- Participate in Major Incident bridge calls to provide real time data for monitored systems
- Document activities performed in associated tickets
- Manually Monitor processes/system not covered by automated monitoring tools
- Flexible to work in any shift.
- Good communication skill to interact with both customer and end user over phone and through email.
- ID: #22954351
- State: Delaware Wilmington 19801 Wilmington USA
- City: Wilmington
- Salary: $28 - $35
- Job type: Contract
- Showed: 2021-11-18
- Deadline: 2022-01-09
- Category: Et cetera