Sr Voice Engineer

K-Tek Resourcing LLC
Wilmington, DE
03 Aug 2024

Vacancy expired!

Responsibilities:
  • Design and implementation of Microsoft Direct routing
  • Design and implementation of Microsoft calling and meetings
  • Work with vendors, clients, carriers and technical staff on implementation, optimization and security of Cisco Unified
  • Communications system and Microsoft Teams. This includes but is not limited to troubleshooting infrastructure and services
  • including CUCM, CUC, IMP, Jabber, video infrastructure
  • Carry out maintenance/upgrades on all Infrastructure
  • Own analysis of new technologies from start to finish
  • Provide support to Video Infrastructure team lead
  • Carry out security review of infrastructure and applications
  • Research, analyze, recommend and implement new software, hardware, tools, systems and processes to provide state-of-
  • the-art collaboration experience.
  • Document procedures and processes
  • Develop and maintain user guides, technical guides, project plans and any other system related documentation for
  • respective system.
  • Create help files for support teams
  • Offer thoughts and solutions on improving current technology
  • Escalate issues to vendors
  • Provide metrics/reports for conferencing services
  • Ability to function in a fast-paced organization
  • Adhere to the design, programming and application standards as setup by the company. Including compliance with all firm
  • and departmental policies and procedures.
  • Carry out security review of infrastructure and applications
  • Required skills:
  • Microsoft Certification (Teams Administrator/Teams Voice Engineer)
  • Ideally CCIE Collaboration, however CCNP Collaboration will be considered
  • Ability to establish and maintain a client trust and confidence.
  • Good written and verbal communication skills.
  • Good troubleshooting skills.
  • Self-sufficient, can own an issue and work on it till completion.
  • Basic knowledge of the financial services industry.
  • Advanced knowledge of Microsoft Teams
Talent Fulfillment Group© JD Format

  • Advanced knowledge of Direct Routing solution for Microsoft Teams
  • Advanced knowledge of Session Border Controllers (Cisco Cube/Audiocodes) and SIP Trunking
  • M365 and Modern Workplace technologies
  • Advanced knowledge of Cisco Call Manager & Cisco Jabber
  • Advanced knowledge of Cisco Meeting Server
  • Advanced knowledge of Cisco Expressway/VCS
  • Advanced knowledge of Cisco Endpoints
  • Advanced knowledge of Cisco WebEx Teams (fka Cisco Spark)
  • Advanced knowledge of IPTV Streaming/Multicasting
  • Advanced knowledge of troubleshooting tools (WireShark etc)
  • Knowledge of H.323 & SIP Protocols
  • Knowledge of NAT & Firewall Traversal
  • Knowledge of VMware architecture
  • Knowledge of Microsoft Server environment (2008, 2012, 2016)
  • ID: #44553682
  • State: Delaware Wilmington 19801 Wilmington USA
  • City: Wilmington
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-08-03
  • Deadline: 2022-10-01
  • Category: Et cetera