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Position DescriptionThe WM Operations Core Services organization is looking for a qualified candidate to fill a process improvement project management role which will focus on facilitating end to end process reviews. This role will enable you to leverage project management disciplines to conduct reviews of complex processes with the goal of identifying process and control improvement opportunities and coordinating the implementation of those enhancements.Specific Responsibilities include but are not limited to the following:Collaborate directly with various subject matter experts across multiple teams within and outside of WM Ops to create end to end process models in Signavio
Analyze processes to identify re-engineering opportunities which will create efficiencies and/or enhance controls
Identify opportunities to leverage intelligent automation solutions to increase process efficiency and reduce risk
Effectively plan and coordinate implementing process changes enabling teams to realize efficiencies or control enhancements
Create highly effective presentation materials to communicate status updates to executive management
Qualifications include:An undergraduate degree or 10+ years of professional experience in the area of project management, process improvement or process re-engineering
Adaptable with the ability to come up to speed quickly on new subject matter
Demonstrate a high level of initiative with the ability to work independently, be self-motivated and take ownership of assignments with minimal direction
Ability to manage multiple competing priorities while working effectively under pressures controlled by deadlines
Strong verbal and written communication skills
Team player with excellent organization and project management skills
Detail oriented with a commitment to consistent quality
Strong analytical and problem solving skills - ability to analyze complex problems / scenarios, identify root cause and determine remediation steps
Capacity to successfully identify risks and control deficiencies
Ability to create effective process flow documentation
Effective issue resolution and decision-making skills
Proficient in Microsoft applications, specifically Excel, Word and PowerPoint with proficiency in Signavio being a plus
Knowledge of intelligent automation solutions such as Alteryx and Xceptor a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.Equal Opportunity Employer/Disability/Veterans
Full-time