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Audio Visual Engineer - Washington, DC Job Description
Audio-Visual Engineer OVERVIEW CoStar delivers real-time, verified commercial real estate data that helps clients confidently spot great opportunities and make smart choices ahead of competitors. By combining the power of CoStar's independent research organization - the industry's largest - with global data delivery, software, and application solutions, clients can act on opportunities with confidence. Our current global collaboration and customer engagement architecture supports 90 offices in the U.S., Spain, France and the UK. The current infrastructure includes:- 170 Polycom endpoints and a 300-port RMX
- Avaya CM 8.1 with 80+ gateways
- Avaya Contact Center Elite Multichannel, Nice recording
- Microsoft Teams, Zoom
- 3,000 iPads, Polycom, and One-X
- 4500 employees, 400+ call center agents
- 6 data centers, 3,000 VM hosts, F5 load balancers, Checkpoint firewalls
- Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies
- Integration and configuration of videoconferencing and A/V equipment with Extron control systems
- Integration, test, configuration and trouble-shooting of IP and ISDN networks in support of videoconferencing and A/V equipment
- Prepare detailed installation, trouble-ticket reports and maintenance of customer service profile
- Monitor construction activities and materials delivered to the site
- Implement, monitor, and communicate the progress schedule and its periodic revisions including managing subcontractor schedules and quality-of-work
- Coordinate with Property Manager on renovation units from start to completion
- Inspect units received from management before accepting for renovation and communicate any issues
- Schedule punch walk with management and ensure punch list items are completed by subcontractors and other teams
- Schedule final walk with management
- Ensure all work meets or exceeds the contract specifications and standard of excellence of our teams.
- Bachelor's Degree
- 3+ years of related experience in support and trouble-shooting of videoconferencing and A/V technologies and networks
- Strong knowledge of Polycom, and legacy videoconferencing systems required
- Experience with MCUs, gateways, gatekeepers, and infrastructure hardware and software
- Knowledge and familiarity with the installation, configuration and trouble-shooting Extron control systems
- Demonstrated knowledge of H.323, H.320 and SIP networks
- Working knowledge of videoconferencing standards
- Proficient in the use of Microsoft's Office Suite
- May require occasional lifting (up to 50 lbs.)
- VoIP and networking experience a plus
- Strong customer service and organizational skills
- Demonstrated ability to work independently and exercise good judgment
- CAD and Visio skills a plus
- Strong project management skills, detailed oriented and ability to handle multiple tasks
- Strong oral and written communication skills
- Solid problem solving and consultative skills in a fast-paced environment
- Solid organizational skills, including multitasking and time-management
- Ability to work with and communicate effectively with subcontractors, engineering staff, consultants, designers
- Ability to perform under pressure
- Excellent customer service skills
- Able and willing to work early and late hours as needed
- Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
- Life, legal, and supplementary insurance
- Commuter and parking benefits
- 401(K) retirement plan with matching contributions
- Employee stock purchase plan
- Paid time off
- Paid parental leave (up to 12 weeks)
- Tuition reimbursement
- On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, as well as Segways and bikes available for use during the day
- Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks
- ID: #43775468
- State: District of Columbia Washington 20001 Washington USA
- City: Washington
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2022-07-02
- Deadline: 2022-08-30
- Category: Et cetera