Banquet Supervisor

Banquet SupervisorIf creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C.Reporting to the Banquet Director/Manager, the Banquet Supervisor coordinates and supervises the activities of the banquet wait-staff and set-up personnel to ensure that all banquet functions take place on time and according to guest’s requests. WHAT'S IN IT FOR YOU:Competitive SalaryPaid Time OffMedical, Dental and Vision Insurance, 401KEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities Rate of pay: $14.00-18.00 per hour plus gratuitiesESSENTIAL DUTIES AND RESPONSIBILITIES:Reviews banquet functions for particular shift, ensures adequate staffing levels, supplies, and checks for special needs or arrangements.  Prepares daily assignment sheets for all banquet personnel and leads pre-shift meeting before any events.Ensures that all Banquet Colleagues follow Fairmont Standards of Service and rules of conduct. Contributes to Colleagues training, development, and coaching as needed.Participates in the Hotel’s Service Principles process and supports staff participation in order to foster continuous improvement throughout the hotel.Communicates and document promptly all Guests and colleagues inquire, opportunities, Feedback, and other important items using the proper communication procedures including log Book and Pass On reports and colleagues files.Coordinates with kitchen regarding the food preparation and timeliness and with Beverage Supervisor regarding bar requirements to make sure all are according to specifications. Confers with the host of the function on any last minute arrangements, coordinates with kitchen in providing for extra or decreased number of covers when necessary, and accommodates guest needs efficiently to ensure satisfaction. Ensures that all meeting rooms are set up with proper amenities and that function rooms are cleaned, refreshed and/or reset during function breaks.Supervises meeting room setup for the following shift to ensure proper and complete setup as required.Prepares banquet checks at the end of functions and ensures accuracy; participates in the weekly payroll process. Attends Daily BEO meetings, Pre-Cons, and other Banquet related meetings as needed.Additional duties and responsibilities may be assigned as directed by the Banquet Director.