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- Manage IT projects as assigned and ensure the projects are executed using organizational SLDC processes
- Assist in the development of IT project requests including business rationale as requested; evaluate project requests for business impact, complexity, and risk
- Obtain requirements from staff using industry-standard techniques (interviews, document review, business flow analysis, use cases/user stories, and flowcharts)
- Create/review project specifications for technical and functional accuracy
- Investigate/resolve issues with the AMS or integration with other SAAS systems (software bugs, exception handling, user error, automated process failures, etc.)
- Provide process reviews; identify opportunities for continuous improvement, and actively promote business change
- Develop/update standard curriculum for staff training on AMS modules; provide training on AMS as required
- Bachelor's degree in Information Technology or other degree emphasizing Business Analysis preferred
- 3 years of experience in business analysis, eliciting/documenting requirements, modeling business processes, and developing requirement specifications
- 3 years of experience documenting IT test plans and performing IT testing preferred
- Experience with Association Management System (AMS) (NetForum preferred) and/or Customer Relationship Management (CRM) (Salesforce preferred)
- Work Status: due to government requirements, only US Citizens will be considered for this role
- ID: #49503854
- State: District of Columbia Washington 20005 Washington USA
- City: Washington
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2023-03-20
- Deadline: 2023-05-18
- Category: Systems/networking