Conference Room Technician - Av - Temp To Perm

ALTA IT Services
Washington, DC
08 Mar 2025

Vacancy expired!

CONFERENCE CENTER COORDINATOR

Location: Washington, DC (some travel required, company paid)

6-Month Contract to Hire, GREAT BENEFITS

Salary: Negotiable, W2 ONLY

RESUME TO CRISS BRIENT AT: Support the College’s workforce, Members, external clients and Leadership by ensuring the conference center and meeting rooms throughout the building are being set up and maintained properly to ensure all systems remain functional. The associate will be responsible for supporting meetings that will take place in our large multipurpose room and will need to be familiar with using robotic PTZ cameras, large digital audio mixing console, recording technology and software, and using the in-room technology for hybrid virtual events. Also, responsible for helping the workforce connect to and operate virtual meeting platforms such as Webex, Zoom, and Microsoft Teams/Meetings.

Duties and Responsibilities:
  • Participate in meetings and pre-cons with prospective clients and the Meetings, Events, and Logistics Team to ensure client expectations are understood up front and the client’s capabilities and expectations are communicated and understood by clients to ensure proper planning leads to successful events.
  • Resource planning and allocation: utilize both internal and external resources as required to successfully support meetings.
  • Plan, implement, and maintain technology to keep the conference center up to date and useful for our customers, staff, members, and leadership.
  • Provide monthly reports to IT Management on Conference facilities usage, survey results, and other areas.
  • Maintain AV equipment and inventory ensuring all equipment is kept in proper working order. Work with Team Lead on support contracts and methods of repair.
  • Provide Customer support for virtual meeting platforms being utilized for meetings.
  • Provide technical support and customer service for meetings/events on evenings and weekends when required.
  • Support the various conference rooms located throughout the building.
  • Perform daily, weekly, and monthly checks on all systems.
  • Assist with the creation of work schedules to support AV for meetings and events at the building.
  • Maintaining and updating of the buildings Digital Signage System
  • The ability to troubleshoot complex audio, video, control systems (Creston/Extron), matrix switchers and virtual meeting platforms (MS Meetings, WebEx, Zoom)
  • Assisting with installation of basic AV and IT related infrastructure (cabling, Ethernet, connectors, rack assembly) is important.
  • Proficient in reading and comprehending AV system drawings, specifications, and technical manuals.
  • Operation/Creation of College’s Guest and Event Wi-Fi Networks

Qualifications:
  • 2+ years AV support experience
  • Excellent customer service
  • Experience with Windows and Apple operating Systems, and Microsoft Office 365.
  • Ability and willingness to work irregular hours (sometimes long stretches with some travel)
  • ID: #49431413
  • State: District of Columbia Washington 00000 Washington USA
  • City: Washington
  • Salary: $60,000 - $75,000
  • Job type: Permanent
  • Showed: 2023-03-08
  • Deadline: 2023-05-05
  • Category: Et cetera