Customer Care Representative (Virtual)

Now Hiring – Customer Care Representative | Remote + Paid Training

Do you enjoy helping people and want a career with real growth potential? We’re looking for friendly, reliable individuals with great communication skills to join our customer service team.

This is a people-focused position where you’ll assist working-class families with their benefits programs—no cold calling, no selling products—just helping members understand what they qualify for and making sure they’re taken care of.

What You’ll Do:

Connect with existing members over phone and Zoom

Help explain and enroll families into their benefits programs

Answer questions and provide excellent customer support

Maintain detailed notes and follow-up as needed

What You Get: