Customer Technical Representative NCR

Longeviti LLC
Washington, DC
27 Nov 2024

Vacancy expired!

Longeviti LLC is searching for a Customer Technical Representative NCR. Longeviti is a government contractor specializing in providing professional support services in fields of information technology, program management, agency administration, intelligence analysis, language translation, culture immersion, and serving as opposing forces/role players. We are a certified 8(a) and small disadvantaged business that excels in the market having earned our status as an ISO 9001 certified provider of services and are rated as CMMI Level 3 in both Development and Services. Quality and continuous improvement are basic tenets of the organization and giving our staff the tools to make it happen are a trademark. Customer satisfaction is paramount.

Longeviti seeks a Customer Technical Representative NCR to provide mission support to the US Navy Program Executive Office (PEO) Digital OPS/ADMIN Support Service.

SECURITY CLEARANCE:

  • Must

    have an active Secret security clearance. Only candidates with a current Secret clearance will be considered.
  • Due to federal security clearance requirements, applicant must be a United States Citizen.

DUTIES AND RESPONSIBILITIES:
  • Provide technical assistance for computer-related hardware, software, (e.g. printing, installation, word processing, electronic mail, operating systems, and software
  • Maintenance/upgrades) and intranet matters
  • Address client inquiries and resolve computer problems for clients in person, via telephone, or electronically. Support users with onboarding and off boarding activities

REQUIRED EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES:
  • Ability to learn and apply technical concepts to assigned duties
  • Excellent analytical, critical thinking, coordination, and data mining skills
  • Excellent oral and written skills
  • Excellent organizational skills
  • Ability to work independently and as a team member
  • Ability to learn and apply technical concepts to assigned duties
  • Ability to explore and examine data from multiple disparate sources with the goal of drawing conclusions to address business problems
  • Ability to learn and apply technical concepts to assigned duties
  • Ability to explore and examine data from multiple disparate sources with the goal of drawing conclusions to address business problems

EDUCATION:
  • Bachelor’s degree with 3 years of experience, Associate’s degree with 7 years of additional relevant work experience, or 9 years relevant work experience

REQUIRED LICENSES/CERTIFICATIONS:
  • Must maintain IAT Level I certification per DoD 8570.1M
Longeviti, LLC is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. US Citizenship is required for most positions. Longeviti, LLC offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short and long-term disability insurances, and a 401(k)-retirement plan.