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- Provide comprehensive oversight and direction to staff supporting two functional areas consisting of a technical report development and analysis team and an operational data integrity team.
- Recruit, train, develop and supervise employees in assigned functional areas.
- Monitor the completion of work assignments and resolution of problems and ensure the accuracy and timely performance of all contract tasks in assigned functional areas.
- Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and contract requirements.
- Analyze the functional area procedures and the quality assurance reports from an independent quality assurance contractor and recommend approaches to reinforce the accuracy, consistency, and completeness of data.
- Investigate problems, identify the causes, and implement solutions to correct the problems and to prevent them from recurring.
- Develop government-approved procedures that streamline and speed workflow.
- Review and analyze the products produced by staff and suggest other products which could be developed to assist attorneys and managers.
- Oversee the report request process: track requests submitted, assign and prioritize requests, approve reports, etc.
- Oversee the development and design of reports: examine and interpret report results, identify errors, incomplete/inaccurate data and data anomalies, review report formats, etc.
- Write SQL statements in conjunction with using reporting software to extract data and present results in required formats.
- Knowledgeable of all requirements within assigned functional areas and able to perform tasks conducted by staff.
- Monitor productivity, accuracy rates and turnaround times for all assigned functional areas.
- Conduct quality control reviews of work performed by staff.
- Produce status and production reports.
- Manage frequent contact with the Contracting Officer Representative (COR) and other government personnel.
- Ensure that all assigned functional areas have current and accurate written COR-approved procedures manuals and memos and ensure that all personnel in the assigned functional areas are trained in the approved procedures and processes; and
- Serve as back up program manager when needed.
- An undergraduate degree with specific credits in computer science or equivalent experience, i.e., 4 years of experience in a professional, analytical occupation, working with relational databases for the purpose of data extraction.
- At least 3 years of supervisory experience.
- Able to simultaneously manage multiple time-critical activities involving different labor categories.
- Must have experience working with large relational databases and extracting and breaking down and interpreting complex data and associated business rules.
- Able to produce finished reports containing analyses and recommendations.
- Must have strong understanding of SQL and be able to write code to extract data from complex databases.
- Must have knowledge of automate Excel reports and be able to utilize advance features such as VBA macros.
- Must be able utilize PowerPoint to produce graphic depictions of data and trends.
- Knowledge of MS Access a plus.
- Able to work in demanding and deadline driven environment.
- Able to anticipate needs in assigned functional areas and recommend enhancements that improve quality and efficiency.
- Excellent management skills.
- Strong analytical skills.
- Experience and proficiency with SQL Server Management Studio.
- Experience and proficiency with Crystal Reports XI (or other software query tools).
- Strong working knowledge of Excel, Word and PowerPoint.
- Excellent written and effective oral communication skills; and
- Experience in a legal environment a plus.
- 4 years of experience in a position monitoring, extracting, analyzing and drawing insights from data.
- The ability to plan and manage numerous processes, people and projects simultaneously.
- Experience in a legal environment is a plus.
- Competitive Compensation
- Medical, Dental and Vision coverage
- 401K Plan
- Education Reimbursement
- Employment Options
- Market Strength – Quality Reputation
- Our Commitment to our employees and clients
- ID: #41306643
- State: District of Columbia Washington 00000 Washington USA
- City: Washington
- Salary: $100,000 - $120,000
- Job type: Permanent
- Showed: 2022-05-21
- Deadline: 2022-07-11
- Category: Software/QA/DBA/etc