HR Specialist

Premium Care USA, an established leader in home-based caregiving services and major employer in Fairfax, VA, is seeking an HR Specialist to support our current HR Team in its recruitment and labor compliance responsibilities. The ideal candidate has experience in recruiting for a human services or healthcare company and wants to develop or enhance their skills in other aspects of human resources. This position requires a self-starter, who is detail oriented and willing to learn new skills.

The HR Specialist’s responsibilities include:

Recruits qualified caregivers through the execution of established recruitment procedures including outreach, interviewing, conducting background checks and verifying references.

Works collaboratively with other departments to ensure adequate staffing levels to meet client needs and organizational objectives.

Ensures new employee onboarding in compliance with internal policies and applicable state and federal regulations.

Facilitates the delivery of orientation programs and training sessions, including compliance and skills-based training for caregivers.

Serves as a company point person for caregiver concerns and grievances and works collaboratively with other departments to engage in conflict resolution and to contribute to initiatives to enhance caregiver satisfaction.

Promotes a safe, positive, and inclusive workplace culture.

Ensures compliance with labor laws, healthcare regulations, and company policies.

Maintains accurate records of employee credentials, certifications, and performance evaluations.

Participates in internal audits to ensure adherence to employment and healthcare regulations and internal policies.

Supports the HR team in the implementation of performance appraisal systems to evaluate caregiver effectiveness, and the development of performance improvement plans and other corrective actions.

Supports the HR team in benefits administration, responding to employee requests for time off and responds to caregiver injury-on-the-job reports.

Ensures all responsibilities are carried out in compliance with HR policies and procedures, including maintaining confidentiality of client and employee information.

Job Requirements:

High School Diploma or equivalent required. Higher education a plus.

Prior experience in high volume recruiting or in recruiting for a healthcare or human services company.

Prior experience working for a home health care company or human services organization a plus.

Other HR experience a plus.

Excellent written and verbal communication skills with proficiency in English.

Strong interpersonal skills and the ability to communicate effectively and work collaboratively with a diverse workforce.

Strong analytical and critical thinking skills

The ability to handle sensitive HR matters with professionalism and confidentiality.

The ability to work independently, interdependently, manage multiple tasks, meet deadlines and effectively react to shifting priorities and emergencies.

Proficiency in Microsoft Office Suite, ADP Workforce Now, and the ability to quickly learn new software and navigate new user interfaces as needed to complete job responsibilities.

Authorized to work in the USA.

Must be able to pass a criminal background check.

Physical Requirements

Sits long hours in an office.

Must be able to read a computer screen for extended periods of time.

Must be able to enter data into a computer system.

Learn new tasks, focus on details, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with coworkers and clients, ability to complete tasks in situations that have a speed or productivity quota.

Must be able to communicate clearly in English both verbally and in writing.

Must be able to handle and negotiate conflict and other stressful situations.

Must be able to interact positively with clients and their family members on a regular basis.

Must be able to drive a car and commute to various Premium Care USA locations on a regular basis or as needed to carry out the functions of this role.

Must be able to lift 25 pounds.

Work Environment:

This is an in-office position during the hours of 8AM and 4PM or longer if necessary. This is not a remote or hybrid position.

Compensation:

Generous salary and benefits package including daily paid breaks and paid lunch hour.