IT Asset Manager

20 Jan 2025

Vacancy expired!

Position: Hardware Control Analyst / IT Asset Manager – Experienced consultant

Location: Hybrid – in DC and maybe Ashburn (Mostly DC) – sees it as 80% remote – can be 2x/week or 1x every other week as needed

Duration: 6-Months+ (they renew contracts every 6-months)

Background check?: Yes

Vaccination required?: Yes

Top skills:
  • Experience with ServiceNow asset management
  • Oversee, Monitor, Update asset management – ServiceNow
  • Experience creating process and procedures
  • Strong Excel skills – manipulate data, V Look-ups/comparisons
  • Understand Workflows
  • Complete Asset Audit – work across different teams – Finance Team
  • Perform Physical Audits – sync with ServiceNow Database

Hardware Control Analyst
  • Oversee Service Desk hardware assets and consumables in ServiceNow
  • Monitor, update and maintain Service Desk hardware and consumable asset records in ServiceNow and ensure accuracy and integrity
  • Maintain Model Catalog in ServiceNow
  • Maintain Stock Rules in ServiceNow
  • Perform data loads of new hardware assets and consumables in ServiceNow
  • Ensure that asset workflows are working optimally and perform process changes as required
  • Perform periodic audits and inventory of Service Desk assets in DC and VA stock rooms
  • Monitor and maintain hardware and consumable stock levels in each office
  • Obtain vendor quotes
  • Place hardware and consumable purchase orders
  • Locally receive incoming shipments from vendors and execute receiving procedures and corresponding updates in ServiceNow
  • Serve as a primary point of contact for incoming shipments to regional offices and work with local staff to ensure policies and procedures are followed
  • Transfer stock from one office to another when needed
  • Function as the primary gatekeeper of assets in the Washington DC office
  • Process equipment returns from employees/ex-employees
  • Store assets and keep stock rooms organized
  • Maintain inventory of Legal Hold assets in the DC office
  • Collaborate with various teams to address asset related inquiries and questions
  • Monitor laptop, desktop, printer and mobile device life cycle
  • Trigger device end of life replacement projects
  • Monitor asset deployments and returns and ensure ServiceNow is properly updated as it relates to the project
  • Work with the Client Engineering and Tech Adoption teams to evaluate new hardware and consumable models and replace discontinued models
  • Develop, update and maintain asset processes and procedures
  • Initiate and coordinate asset disposition for all offices
  • Trigger asset disposal process through active monitoring of assets
  • Generate asset disposal list
  • Work with other teams to obtain necessary approvals for disposal
  • Work with disposal vendor as needed
  • Coordinate and schedule asset disposal pick up
  • Perform updates in ServiceNow
  • Play a key role during the budgeting process as it relates to Service Desk assets and consumables
  • Assist in the transition of asset responsibilities to a managed services provider and oversee their work

Thanks & Regards,

Aazam

Contact: 551 264 7249 / 2o14971o1o Ext: 1o2

Email: