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IT Operations Manager Top Secret ClearanceWashington, DC Department of State (Harry Truman Building)Direct Hire ALTA is looking for an IT Operations Manager that will lead a high performing, mission-critical team for our Government customer. You will be responsible for leading IT service delivery, Network Operations, Server Operations support, systems maintenance for the customer's 24/7/365 support center. Your background in analyzing, prioritizing and executing tasks in a high-pressure, dynamic environment will lead our amazing team of analysts and engineers. Requirements:• 5+ years of experience managing a team supporting a 24/7/365 Service Desk, Network Operations, and Mission Critical Services• Willing to jump in and provide hands on support with ServiceNow and VMWARE• Provide technical support to meet the customer needs. • CISSP, CRISC, CISM, ITILv3 intermediate or expert level certifications• Strong interpersonal skills including mentoring, coaching, collaborating, and team building• Experience collaborating with other teams to solve problems within complex technological infrastructure, security, or development problem with a high degree of trust and confidence• An active TS security clearance Direct:• Experience supporting foreign missions at agencies like the Department of State (ManageEngine or NeuralStar)• Developed and maintained trusted, collaborative relationships customers and colleagues• Streamlined IT services delivery and operations for a 24/7/365 program• A continual service improvement and governance driven mindset, with knowledge of process improvement and quality improvement based on ITIL and PMI best practices
- ID: #49554849
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State: District of Columbia
Washington
00000
Washington
USA
- City: Washington
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2023-03-26
- Deadline: 2023-05-19
- Category: Et cetera