Junior Program Assistant

Credence Management Solutions
Washington, DC
27 Feb 2025

Vacancy expired!

Overview

The Global Health Training, Advisory and Support Contract (GHTASC) delivers effective global health programming to advance the mission of the U.S. Agency for International Development (USAID), Bureau for Global Health (GH) through institutional support and workforce development services from junior, mid-level, senior and expert advisory and administrative professionals.

Credence and its partner, the Public Health Institute (PHI), are both employers for GHTASC, and are seeking a Junior Program Assistant in USAID's Global Health Bureau, Office of the Assistant Administrator (AA/GH) under GHTASC.

Position Summary:

The Junior Program Assistant will primarily support the Bureau for Global Health, Office of the Assistant Administrator (AA/GH) as a PHI Institutional Support Contractor (ISC). In this role, the selected candidate will provide direct support to the Front Office of the Bureau for Global Health, performing a variety of both routine and complex administrative duties. These duties range from administrative tasks such as scheduling briefings and meetings and maintaining program files, to more complex analytical tasks such as collecting, compiling, and analyzing data for various program documents, designing and maintaining spreadsheets in support of information tracking systems, and facilitating correspondence between the Bureau for Global Health and other bureaus and offices within the Agency.

The Junior Program Assistant ranks tasks in order of importance and impending deadlines and handles several tasks simultaneously. The individual must develop a working knowledge of USAID policies and guidelines as well as corporate practices and procedures. This position has potential for professional development and training. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily.

Responsibilities

The Junior Program Assistant's time will be split between administrative tasks (approximately 80%) and programmatic or technical tasks (approximately 20%), and may require onsite management oversight and guidance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific responsibilities may include:
  • Facilitates correspondence between the Bureau for Global Health and other bureaus and offices in the Agency, ensuring that all documentation and correspondence meet deadlines, are complete, and are in compliance with USAID rules, regulations, and standards.
  • Supports the Assistant Administrator of the Bureau for Global Health with coordination of meeting requests, preparation and follow up.
  • Arranges travel and logistics for the Assistant Administrator.
  • Supports technical and managerial meetings.
  • Analyzes, organizes and formats technical information for use in briefings, presentations, publications and correspondence, ensuring consistency with USAID standards.
  • Maintains and provides assistance with administrative, information, and correspondence tracking systems, and designs and maintains spreadsheets and databases to support these systems.
  • Schedules meetings and events; support general logistics; maintain calendars, call lines, meeting setup .
  • Document minutes/notes of regular meetings, as required.
  • Ensures that schedules and deadlines are met.
  • Maintains correspondence and program files .
  • Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications:

  • Bachelor's degree and 1 year of relevant experience, Associate's degree and 3 years of relevant experience, OR High School and 5 years of relevant professional experience.
  • US citizenship or US permanent residency with the ability to obtain and maintain a Facility Access clearance.

Other Qualifications:

  • Strong oral communications skills and the ability to read, analyze, and interpret general business communications;
  • Strong written communications skills with a keen attention to grammatical detail;
  • Strong organizational skills in order to keep track of multiple tasks and deadlines at a time;
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public is required;
  • Ability to apply a common-sense understanding to carry out instructions furnished in written, oral, or diagram form;
  • Excellent interpersonal skills;
  • Proficiency in Microsoft suite of programs (e.g., Word, Excel, PowerPoint);
  • Experience in executive administration and management procedures preferred
  • Ability to travel 20% of the time

Competencies:

  • Innovation: Employee takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish
  • Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional
  • Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to Organization policies and
  • Interpersonal Skills: Employee demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.
  • Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the Organization.

Full pay range for this position is: $24.52 to $40.13 per hour, with the starting wage determined based on candidate's knowledge, skills, experience, as well as budget availability.