Kronos Consultant W/Business Process - currently remote but may change to onsite at the managers discretion

We are looking for candidates for the following direct client position. If you are interested in below position, please forward your updated resume and rate requirement. If you are not interested but know someone who might be, please feel free to forward this email.

• Develop and maintain documentation for standard operating procedures.
• Lead to conduct user acceptance testing of new releases of the timekeeping and workforce management system.
• Outreach to all field personnel to minimize different communication touchpoints between support resources and users.
• Liaison between OCM and Training for parallel iteration users between support desk and actions that require updates to training or updated Comms.
• Primary weekend support shift for the parallel testing exercise when users have questions or need assistance using the Telestaff or Kronos WorkForce Central system.
• Create and manage support tracking system for Kronos parallel testing to monitor adherence to SOPs and defined processes.
• Develop metrics on parallel user utilization and determination of updates between the parallel iterations.
• Primary support shift for the Kronos parallel testing exercise when users have questions or need assistance using the Telestaff or Kronos WorkForce Central system.
• Responsible for the reports-to validation for go-live waves with the field and HR
• Design schedule templates and to collect and update all schedules into Kronos for the wave go-lives; work with department leads and supervisors in the field to validate prior to each deployment wave
• Work with department leads to define IVR usage for field users for each deployment wave.
• Define requirements for software tools for developmental staff.
• Use software tools to gather requirements, analyze needs, identify risk, propose designs, write documentation and conduct financial analysis.
• Working closely with project managers to understand analytical needs, including identifying critical project-related KPIs, and delivering actionable insights and recommendations to relevant decision-makers
• Proactively analyzing data to answer key questions from stakeholders, and provides insights and recommendations back to stakeholders
• Creating and maintaining interactive and intuitive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources

• Kronos timekeeping and workforce management platform.
• ERP systems, such as PeopleSoft HCM, Accounting, Payroll.
• Experience in reengineering large scale business processes